不错的酒店，旅行最佳选择

This way is nice, clean and close to the downtown, recommend it!

La habitacion limpia, el baño algo pequeño,

The room and bathroom were clean, and the housekeeping staff was very polite. The entire staff was friendly, especially the restaurant team, who provided excellent service. The front desk staff was courteous; however, they were not very helpful in accommodating our request to have all three rooms for our group located together. Despite my request, we were assigned rooms on three different floors. We were told the hotel was fully booked, but it did not appear to be the case. The main drawbacks were the lack of a refrigerator in the room and the shower. The water pressure was low, and the showerhead caused water to splash everywhere, making it uncomfortable to use. Overall, the staff was pleasant and the hotel was clean, but a few improvements would make the stay much more enjoyable.

Excelente ubicación. Muy buen servicio y atención del personal. Habitación muy limpia.

La estancia fue fatal estaban cerradas las calles el hotel nunca mandó un email para avisar lo que estaba pasando

Please call ahead to make sure the streets are open. We had a shocking experience when we arrived. We had to walk several blocks with our luggage. There was a strike and people were on the streets sleeping and blocking the entrances. Also the room was poorly maintained. I came back with many bug bites. Even though I reported the itching and the stained bedsheets and requested clean sheets, the situation did not improve. The property is in a good location with many restaurants around but with the protests many places were closed. I don't think I would stay at this property again just because of the poor attention to the rooms. The coffee pot was very filthy as well.

Great location! Great and wonderful employees.

Excelente ubicación

I loved how the hotel was in the middle of el centro so all we had to do was walk out the hotel and we were in walking distance to bella artes, zocalo, Barrio Chino and many more things. The hotel was very clean and they were very welcoming.

No es psra 9.2 la calificacion que le acomodan. Los accesos son muy malos. La habitacion no es muy buena etc etc

La estadia estuvo exelente en el hotel!

Todo excelente

Todo excelente

Have nothing nice to say.

Hotel muy centrico.

Excelente ubicación, muy limpio el personal es muy amable

El hotel es muy limpio y el personal de recepción son muy amables, lo que no me gustó que en el restaurante la mesera que estaba en turno tenía mal carácter y hacía caras no quería atender, deben ser amables y respetar su horario de atención ya que pregunte en recepción y me comentaron que estaba abierto el restaurante hasta las 10 eran las 9 de la noche y cuando le pregunté por la carta me comentó que ya no había servicio para nadie y mejor me salí , es lo único que no me gustó.

Nos encantó que el RITZ está localizado en el centro histórico de la Ciudad de México. Es una excelente área ya que uno puede caminar todo a su alrededor y visitar diferentes puntos del centro sin necesidad de transporte público. Nuestra estadía fue excelente con muy buen servicio al cliente. La habitación tal y cual te la describen, y limpia. Cuando se trato de amenidades extras, el personal del hotel fue eficaz y rápidos con su servicio. El último día pasamos a desayunar a su área de restauran. Tienen muy buenas opciones y todo lo que nosotras pedimos estuvo riquísimo, el servicio de sus meseras fue agradable. Definitivamente recomiendo este lugar para su próxima visita. Y desde luego que yo volveré a quedarme en el RITZ en mi próxima estadía!

Great location near the center of the city the zocalo what is the center of the city and close by to all the main attractions , staff was great very helpful ,DO NOT USE PINK TAXY'S services , uber work as best ..!! Definably I would back again ..!! Gus