We appreciate that the staff were welcoming and polite. However, the shower area did not install with a glass door.

总体非常不错，值得推荐，位置好，能停车

Upon arrival and after unloading all our luggage, we were told they have overbooked and were asked to move to another hotel which is far from metro and room rate is less. Only after arguing, they offered us a meal as compensation. They should have informed us by e-mail in advance that we could go directly to the other hotel without wasting time, but they didn't and insisted they don't have our contact information. It's not true. I will avoid hotels with this kind of management.

Great location and staff

总体还行 早餐还不错

Newly renovated hotel! Everything is fine except the wifi is quite slow! Also u have to lock the door with the key after u go into or out of the room, otherwise will leave the room open to everybody in the hotel! And you must leave the room key to front desk before u go out that make you feel quite unsafe sometimes!

酒店房間寬敞整潔，鄰近地鐵，交通方便，免费上網，早餐豐富，附近有中國菜餐館，加上員工服務不俗，下次必定重來。

酒店环境舒适 乘坐地铁比较方便 估计5-7分钟就到了 很容易找到 酒店过马路就有一家中餐馆 很精致味道也不错。预定时以为离中心火车站以及市中心远些 但是离北火车站比较近 而且这个火车站可以乘坐机场快线至机场。很满意

飯店離M1地鐵站Gambara走路約5分鐘路程，附近有Billa超市 飯店有免費停車場，但數量不多，另外服務人員可以代為泊車 飯店設備不錯，雖非非常新穎，狀況維持不錯 早餐很可口，選擇多，不過補餐速度較慢 唯一缺點，櫃檯服務人員態度冷漠、不友善，常擺臭臉，飯店手冊上明明已寫明退房時間為中午12點，但上午11點即打電話來催退房，讓人感受不佳 若能改善櫃檯人員態度(其餘餐廳、清潔人員及泊車人員態度都不錯)，這個飯店會更棒

Malheureusement nous avons été un peu déçu entre les photos / descriptif et la chambre que nous avons eu Néanmoins la chambre est spacieuse, propre, mais pas mal de petit agencement qui mérite d'être réparé ( porte savon défait, eau qui fuis de dessous la baignoire...) et les cosmétique non renouvelé sur plusieurs nuits. Pour un 4 étoile pas de pantoufle, pas de peignoire.... Chambre bruyante et les rideau ne coupe pas toute la lumière. La literie est top ! Concernant le personnel, c'est le gros point fort : agréable, à l'écoute, tout est fait pour répondre aux attentes du client. Petit déjeuné continental varié et très sympa, salle au 5 avec une vue sur l'extérieur. De ce côté là c'est top !

The gym was small, some equipment but cross trainer was broken and no water cooler or mats. Room was lovely, and shower was great too. Location is nearby metro, supermarkets, restaurants.

Frukosten som man kan förvänta sig i Sydeuropa. Allt fräscht och det stora panoramafönstret lockar.

I'm pay for matrymoniale room. 15 square meter??? . Joke. Room look like small double.

Colazione molto buona abbondante e fresca

Si

Comodo

Só faltou a informação que no inverno o hotel deixa o ar condicionado desligado então quando chegamos o quarto estava abafado

Lean room

Limpieza deficiente, instalaciones viejas y estropeadas, frio

Clean rooms. Rather small. Good breakfast and view from breakfast area. Location ok, 30 min walk to stadium or downtown. Cable cars around as well.