酒店的位置超級方便，就在我們遊客活動的範圍內的中心，步行基本上去到很多重要的地方。酒店職員也挺友善。

優點 ：地點優越，位處市中心，附近有大量店鋪及餐廳。房間寬敞。住宿期間，風筒發生故障，向酒店報告後，幾分鐘內就有職員來處理。 缺點 ：被編派面向天井的房間， 所以完全冇景觀，房間亦暗。 訂加床房，但第一天入住時，到房間發現未有加床，同前台職員反映後，酒店安排加床， 但是被鋪並沒有被褥。 沐浴間是半開放式設計，所以沖涼時水會濺到企缸外，不但弄濕地板，因為企缸旁設有電制，十分危險。

The air conditioner broke down, and it was hot during the night we stayed. We had to call the hotel staff at 12 midnight to fix it. But the condition was not improved.

Not even a 1 star hotel service, super bad front desk service, i had stayed in 6 hotels during my Europe trip, every hotel services are good except this, never back again anymore.

Ground floor is under renovations, some noise in day time. Sound proof in room is not very good, i can hear toilet flashing or running water of other guest room.

酒店整體都滿意，行去景點都很近，附近的百貨公司的超市很多東西買。唯一缺點是開車去酒店，由於很多單程路，導航不斷帶錯路，如果不是自己開車去就沒問題。

El hotel estaba muy accesible y cerca de todo en la parada Sol del Metro. El staff muy amable y servicial. Limpieza buena. Tuvimos problemas con el aire acondicionado pero lo notificamos y rápido nos resolvieron, nos cambiaron de cuarto. Volveríamos a quedarnos con gusto pq cumple con muchos requisitos q buscamos.

Clean room, excellent staff, good breakfast and excellent restaurant.

Great location

Quart limpo, café da manhã excelente os funcionários amáveis, simpaticos e prestativos

The staff was exceptional. The concierge helped my fellow traveler, find a physician quickly. The location was perfect.

Ok

I had a wonderful experience during my stay at the hotel. The desk staff, housekeepers, restaurant employees and in general all staff provided outstanding service. The best. Location is excellent, near the Puerta del Sol and La Gran Via avenue as well as public transportation and a taxi stand at less than a block.

Modern hotel in great location.

I did not eat breakfast but my dinner was HORRIBLE!!

Excelente hotel, super ubicado, personal muy amable y atento. Detalles de cumpleaños, Simplemente espectacular. Desayuno completo, definitivamente mi hotel ahora en Madrid 🔝

Hotel sensacional. Além da localização ser excelente, hotel limpo, bonito, quarto grande e limpo, banheiro ótimo e o café da manhã mais variado de nossa viagem. Vale super a pena. Voltarei a Madri e ficarei neste hotel novamente!!

Quarto amplo, limpo e com limpeza impecável. Banheiro e box amplos, espaçosos. Café da manhã com muitas opções. Recomendo!

Hotel com localização excelente, café da manhã muito bom e funcionários educados.

Ótimo atendimento, quarto ótimo e muito limpo.