This was a particularly disappointing experience. I stayed at this hotel for 6 nights with a significant budget (between €200 and €250 per night). On the day of my departure, a Sunday, I requested a late check-out until 12:00 instead of 11:00. To my great surprise, this simple request was refused. The staff even had the manager intervene. For just one additional hour, this attitude was difficult to understand and, in my opinion, does not reflect the level of service expected from a hotel that presents itself as a 4-star establishment.
The location is convenient thanks to the metro, which provides easy access to many tourist attractions. However, if you wish to walk to La Rambla, you will have to go through an area where you may not always feel comfortable, especially in the evening.
Regarding the rooms, if you are not staying on the higher floors, you will have a very close view of neighbouring buildings, resulting in a significant lack of privacy. The soundproofing is insufficient: early in the morning, the noise from doors being slammed by housekeeping staff and vacuum cleaners in the corridors may wake you up.
Another very disappointing point is the air conditioning. It blows directly towards the bed and is extremely difficult to adjust properly. As a result, you have to choose between being too hot or sleeping with a constant draft, which is neither comfortable nor pleasant.
Finally, do not be misled by the photos of the rooftop terrace. It is narrow, offers no real prote