We visited for Christmas with our child, dog and wider family. We liked the location and spa facilities, and the breakfast was exceptional. Our dog-friendly room was very small, especially with a cot we found to hard to get the pram in and out. We were close to reception and was woken up early by hoovering and staff (not reception staff) talking very loudly closeby. The reception staff were great but had an issue with one of the managers when raising an issue about one of our party’s rooms. The room could do with a bit of upkeep, like the bathroom door not closing and locking.