The room was clean, but dated

I would never stay here again the worst experience I have ever had in a hotel. Room clean

Staff at the hotel were really amazing, upgraded my room for free. The pool facilities were really nice, the gym needs a little uplifting a bit dated. Breakfast was really nice, plenty of parking available.

Did not like anything except parking was available and hot water was abundant. No A/C dirty. no vent in the bathroom. room was not ready on time. staff working the breakfast issued dirty utensils and plates. Did not clean tables adequately nor timely. Reused utensils from previous customers. Overall F grade.

The rooms are dated and could do with a refresh. pillows were stained. Ask for an iron to be told they are just dotted around random rooms and they dont know where they are so couldnt get me one. Breakfast staff were busy talking had to ask for the milk to be topped up and likewise the juice. I would say the staff werent customer focused.

Hotel definitely need some investment such a good location but very hot rooms no air flow….staff in hotel is amazing hope the owners looking after you all because you have been kind and.resolved concerns on the day

Hallway and Room is very smelly In just in entry of hotel there is plenty of rubbish everywhere Restaurants is awful . The blanket are smelling too There is no enough staff in reception area have to wait for long time

The facilities were good, staff friendly and welcoming. Didnt use the Spa or pool but looked through the window and it appeared very nice. Cooked breakfast was good, fresh fruit was a bit limited but there was plenty of cereal, pastries and bread.

We had a 1 hr wait for our room to be ready .spacious and clean but tatty and needing redecorating .wallpaper hanging off the walls shabby furniture. Towels and bedding good. below average standard. Bank Holiday weekend booked fora spa weekend and the salon was shut the entire time of our stay. Disappointing. I could not recommend this hotel The staff were brilliant and the best thing about this hotel

Bring an extension cable. There are no sockets on either side of the bed

The furniture in the room was old fashioned and knocked around. The bed was a double and to small for two people. It was also ultra soft and rolled to the middle. Shower was good and powerfull, only had to climb over the bath. Toilet roll cheap. Ok for a cheap night with no luxuries but nothing flashy. Stayed 2 nights and both evenings had to got back to reception for the key card to be reactivated and receptionist had dissapeared. Didn't use any of the other facilities.

Place was nice enough but spoilt by unruly children whose parents felt that getting them to chase sfter a ball and climbing all over the furniture in the restaurant was ok. Staff stood by and ignored this.

Waited 45 minutes for food then to be told they gave me an old menu and no longer had what I ordered Bedroom wall was paper thin,could hear everything next door

The room was clean apart from some mould in the corner of the bath which was a bit unsightly, also the furniture was quite tatty and in need of replacing or even just given a coat or two of paint. Considering the price I paid and the fact that I was only there for 1 night it wasn't an issue but thought it was very strange that the wardrobe had 2 security boxes but no hanging rail or hangers!!

Clean, ok breakfast, fairly dated but comfy.

There was NO running water. I was there for 4 days. We were given bottled water to flush the loo. Bottled water to wash ourself. Bottled water to brush our teeth. Absolutely disgusting. Staff blamed it on too many visitor's using the water. Do NOT stay there. It was disgusting.

Feels dated. Breakfast ends at 9am

Tired. Window latches very loose, mattress a bit lumpy. Did not use gym. Swimming pool OK. Steam room on slightly cool side, but sauna perfect. Jacuzzi has run out of bubbles and missing a few tiles, and was barely warm enough to bath a baby.

Washroom

A little tired. Light in Ambassador room constantly flickering, safe broken, bedroom furniture tatty. 45 minute wait for pool towels. Breakfast a little greasy & oatmilk out of date.