good

一間自1907年落成至今的歷史悠久酒店，但基本上毫無維護，地毯很舊，所有設備都很舊，一進房間有很重的臭味，令人不適，強烈建議酒店應該要停止接收新的客人並進行一次大改造，也強烈建議所有想訂此酒店的客人改訂別間，千萬不要訂這間，你絕對會後悔。 除此之外，入住第一天房間內沒有飲用水、沒有抽取式衛生紙，第二天整理房間才補上，我住了四晚，每天打掃人員都會留下一些清潔用具忘了帶走，很不專業；酒店人員看到客人不打招呼，不友善，不幫忙，整體服務令人相當失望。 總結來說，原本只想給一顆星，多的部分是對這間超過百年酒店的尊重。

旅館具歷史性，很豪華有格調。 房間略小，稍嫌老舊。 地點很方便

Muy bien

走进酒店的大厅，就像走进一座博物馆。让我真切第感受到酒店一百多年的历史和酒店高品质的服务。如果你是第一次来墨西哥城，体验日内瓦酒店应该是优先的选择。

This hotel is very outdated. Old rooms, old smell, old bathtubs etc. The bedsheets were not very clean, I found few long hairs in my sheets upon checking in.. Location is the only great thing about it. Would not stay here again.

Excelente experiencia, es como dormir en un museo!!! Sin duda regresaremos.

Un museo hecho hotel!!! Da

Excelente ubicación, las instalaciones en perfecto estado, muy bonito. El personal fue muy amable siempre

La atención es muy buena y la ubicación también

Buen

El hotel es muy bonito, es antiguo pero lleno de historia y lugares para tomar muchas fotos. El personal es muy amable. Está muy bien ubicado para salir a conocer la ciudad.

El hotel es muy bello y es de época pero las recámaras necesitan una renovación.

Excellent service, great location and they offered a room upgrade great stay

La ubicación del lugar es invaluable, la decoración de la época porfiriana, el bar, el restaurante, todo acorde a la temática del hotel. Las habitaciones conservan ese aire del siglo XX.

Place is cool. I’d stay here again. Pros: it’s beautiful, historic, located between the Zocalo and Chapultepec park, there’s an Oxxo, Starbucks and a weed store within a block. There’s lots of staff and a cool lobby bar. Real close to handshake speakeasy Con: Tv did not stream. No mini fridge. No screen on windows

Ugh… rooms were terribly dirty. Carpets very stained. Bed sheets old, stained and tattered. Walls stained. Bed was so uncomfortable and pillows were basically like sleeping on nothing. Noise from the street kept us up all night. One of the worst hotels I’ve ever stayed in. A nightmare.

I had a wonderful stay at the Geneve Hotel in Mexico City. The location is excellent-close to everything, making it very convenient to explore the city. I requested a quiet room and was pleased that the hotel accommodated my request. The room itself was spacious and comfortable. However, there was a noticeable downside: a loud noise coming from what seemed to be an electric plant. It was quite disruptive at night and made it difficult to get proper rest. The staff truly stands out for their exceptional service. They consistently go above and beyond to meets guest needs. A special muchas gracias to Julio for recommending a flower shop where I found beautiful flowers for my friend. Also, mil gracias to Carlos, who kindly took the time to accompany me to church on Sunday- a gesture I will never forget. My only other concern was with housekeeping, as on several occasions clean towels were not replaced, which meant I had to call the front desk. This was a bit inconvenient. Overall, despite a few minor issues, this is an excellent hotel with outstanding staff, and I will still highly recommend it.

The hotel itself- Architecture is beyond Beautiful,historical place however it needs better management and maintenance : *ceiling lights in restroom one of them it was out . *the tub was clogged the water drains slowly the water will get to your ankles level while showering. *once of the windows the lock was broken even when lock the window will open . The view that the room has is to the wall of the next door business.

.