Although there is a new renovation, some electricity applicances still need to improve in maintainance. In the hotel restaurant, it seems there is lack of human resource in servicing of breakfast in the morning. BTW, I'm quite appreciate with the service of all the staff in this hotel. They are kind and helpful.

Positives were location, comfortable beds, large room and price. Negatives were terrible windows, no charm, very patchy service, very brown dated decor. Would not book again.

Quarto espaçoso, equipe extremante atenciosa e prestativa. Ótima localização. Os amenities são um charme a parte.

The hotel is right in the middle of town and it ma de it easy to walk places. The staff was very friendly and as we arrived early in the morning they kept our luggage while we went sightseeing. They called when the room was ready and the luggage was already in the room when we came back. The room looked out onto castle Sao Jorge

Extraordinary hotel. Rooms are gorgeous, location perfect, beds comfy, wonderful breakfast with excellent selection. The roof top terrace was magnificent with perfect views of the castle. The staff were so kind and friendly. I'd recommend this hotel to anyone visiting Lisbon. 10/10

A great experience at this small hotel. Very clean rooms, lovely terrace and wonderfully friendly staff.

I took my dad to Lisbon for my 30th birthday and Hotel Do Chiado was the perfect base for us! We were able to book a room with separate beds and a balcony. The pictures do not do this hotel justice! The balcony was large and accommodating, the room and hotel over all was clean and organized. The staff was exceptional- from dinner recommendations, to storing our luggage before check in, to the staff at breakfast and the rooftop bar, Hotel Do Chiado delivered! The location was great, just a 10 minute walk from a large train station making for easy access to a lot of sights and day trips. Thanks so much to the staff for making our stay wonderful! I would definitely stay here again.

The staff was 100% one of the best hotel staff I’ve ever encountered! They constantly took care of us, went above and beyond, even, walked me around the block to make sure I knew where the parking area was. Outstanding service.

Excellent Experience!

Great stay at Hotel do Chiado. Everything was spotlessly clean and attractively decorated. The staff was helpful and friendly. The view over Lisbon from the rooftop was unbeatable. We would definitely stay again.

Perfect

Kind and friendly staff. Very accommodating and happy to help with anything needed.

Super hjælpsomt personale, fine store værelser og dejlig morgenmad

Friendly staff, great location, nice balcony with fantastic views!!

This is a lovely hotel in a great position - the Metro is nearby and there are lots of restaurants within easy walking distance. We had a Premium Room on the 7th floor with a private terrace with beautiful views over Lisbon. The room was spacious, clean and comfortable - and very quiet at night. Breakfast was very good with lots of variety and served by very helpful staff, particularly Miguel. All the hotel staff were extremely pleasant and polite.

Great Location, wonderful view from room

All the staff members are courteous and friendly. Always a smile on their faces. Our room and hotel itself was very nice. Well kept. Breakfast was included and was delicious. My only complaint is the pillows. They could be nicer, more supportive. Overall, it was a great stay.

Staff was all great. A special thanks to Alberto and Levi, another fellow gave me a great Fado recommendation. Rooms electrical needs to upgrade to facilitate not having to use adapters in order to power your usb devices. Location was excellent, busy but quiet in rooms. Alberto mad me feel like family.

I was disappointed they charged for ice.

Beautiful, clean room. Very friendly helpful staff. Have already recommended to a friend