nice

Muy bien

No asisti a ninfuna amenidad, internet lento

Todo bien, un povo viejo

Muy acog dora elegante

Excelente ubicación

Olia horrible, muy mala actitud la persona que hizo mi check in, y llevo casi dos semanas pidiendo por todos los medios mi factura y nadie me responde.

Los edredones estaban manchados , el sillón reclinable No funcionaba y nunca lo solucionaron, no tenían te en el cuarto solo café, el agua caliente tardaba mucho en salir

The rooms are dirty, it is not comfortable. The hotel is well located and the buffet is excellent.

todo excelente como siempre

Older hotel, but very elegant, with great staff, and very ample rooms.

Todo estuvo maravilloso

El hotel y la ubicación, cerca de todo y con una buena calidad

Needs to be updated, not what I expected

This hotel used to be nice, unfortunately maintenance is missing and the ladies ar lobby have bad attitude.

Ruido en la habitación de tuberías y maquina de aire. Habitación con mucho olor a humedad, sofá viejo y manchado, alfombra manchada.

El servicio, la gente muy amable, sin embargo las habitaciones se ven descuidadas y, en particular la que nos asignaron, en ocasiones se percibía un olor a drenaje.

Room was fine, booked an extension that wasn’t communicated between Expedia and the property so I was woken up to walk downstairs to fix it since the customer support couldn’t communicate with the Spanish speaking staff, was locked out of my room for an hour and a half while they could figure out how to verify my extension, almost made me pay double for the extra staff. Was almost left behind by our scheduled transportation shuttle while having to prove I paid for the extension since I couldn’t access my clothes. It came down to me having to translate for Expedia customer support to explain to the hotel staff how to validate my extension, pretty stressful ordeal.

Excelente

No iron in the room which was odd. Air conditioning wasn’t working but they got that resolved. Beautiful hotel. Great commercial location. Beautiful pool. Would stay again.