Small room and dated decor, but friendly and helpful staff

.

I loved this hotel. So nice to be in an old fashioned mansion. The pool and gym were nice although I wish I had known when booking that there would be an extra cost for the pool and gym

Great room, normally stay here 2 - 3 times a year because its great value for money and great short walk to the village.

No bad for the price very dated old beds squeaky floor boards and thin walls

Overall stay was OK. Have been many times before and would go again. However, not sure if unlucky with the room on this occasion. The toilet was very slow filling after flush. Kettle leaked water making it unsafe to use, so didn't use it. Fridge was difficult to open due to door leaning towards floor and needed to prop it up. Would make sure I'm in a different room if I stay again.

The rooms are out dated and dilapidated. The beds aren’t that comfortable and I’d recommend going to a travel lodge over this place after the last couple of nights I’ve had there! The floorboards are creaky and it sounded like the person staying above my room was doing a marathon. You can hear every conversation from people walking past your room as well as the people staying opposite your room. There’s no menus for food and you have to eat what’s given. So all in all I’d give this a 2 star or 2/10

Room was clean and warm but we were there for a week and although there was no room maintenance they could at least have serviced the waste bins and replenished the coffee etc. bar service was not open many times during the day which was poor for a hotel. Wi-Fi was not the best with the television often buffering and going off. Spa was more of a leisure centre swimming pool than a true spa experience

Hotel is in nice surroundings and the room was large and comfortable. Easy parking aswell. Good value

Dated hotel, heating in bedroom not working, remote location. Wouldn’t use again

Broken kettle, strong smell of smoke, paper thin walls neighbour snoring all night, couldn’t get food after 7.30pm, car park almost full…avoid!

The room 156 was very dated and dirty . Holes in the walls were other things use to be ..in the bathroom old shampoo dispensers now not in use still fixed to the wall. But the most worrying thing was a fridge dumped on the floor , on the carpet ... a fire hazard whether this was just our I don't know .. The place looks lovely from the outside and the pretty videos and magazines ... Breakfast was the worst we've ever had , the coffee was disgusting . Like all these lovely buildings they get taken over by a big company and they go down hill very quickly ...

Worst hotel we've ever stayed in. Neglected, dirty, room and bed were tiny. But the worst thing is the creaking floorboards on the floor above (as they were in our room), they were so loud that it was impassible to sl

Staff and service terrible, nobody seems to know what systems are in place. It’s a tired dated hotel.

Room very clean and staff friendly and helpful. Pillows hard but asked for change and done straight away.

Very noisy you could hear everything in the upstairs room. Got in at 7:30 asked for a table for dinner and was told they finished early because they only had 9 people booked in for dinner so closed at 7pm :( supposed to be 9pm. Didn’t eat that night.

Excellent value.

Lovely room staff friendly, food was basic but tasty. Paid extra for spa access but worth it for sauna steam room and swimming pool. Will definitely return.

Staff were unhelpful, had to pay extra for gym only for the staff member to start polishing everything. Asked staff member if I could book restaurant was told not if I hadn’t booked before stay - walked past it later on and the restaurant was not busy at all. Awful stay, cold they turn the heating off. Awful place

After an initial hiccup, the weekend we had here was fine. It was nice to sit in the main lobby surrounding by such history