The staff were amazing ! The hotel was beautiful! It’s a perfect place, they also have a fancy dinner area pretty pricey but worth it ! The night of our stay we had to be up early for our flight and the power went out around 10PM. So we couldn’t charge our phones and we didn’t get a call or news or anything of what was going to happen/updates. We just went to bed but it got warm at night with no AC and we couldn’t charge our phones. So in the morning, we still had no power and we were getting ready with no lights and our phones on low battery so we were pretty stressed. Whatever happened that night I hope it doesn’t happen to anyone else. Also shuttles to hotel doesn’t start until 7AM, and we had to be out by 6AM Sadly we had booked this hotel for the shuttle but it didn’t work out.
We booked through Expedia and had texted them to pick us up from Airport day we arrived and they replied with yes they would be there and what time and all. The day came and they didn’t send anyone, I called I just thought they were late. And they had no idea who I was and offered the bus( free transportation) once they finally found my reservation they sent someone for us. It’s honestly a great hotel but they have their kinks that need to be fixed !! But I do recommend it’s beautiful, just keep in mind the airport shuttle& if booking with expedia.