Night one of my stay at 3 am someone was trying to enter our room when I called the front desk they said they had thought the room was unoccupied and sent the people to try to open our door AGAIN. This went on for about five minutes. We were two girls on a girls trip and to be woken up from a deep sleep to this was quite traumatizing. The next day we went to explain the situation to the front desk and they said the manager would reach out. That never happened and the same night we went back and said we’d be contacted the next day. Guess what that never happened. Staff came off as rude and clearly didn’t want to take accountability for their actions. If you want staff that cares about you I wouldn’t recommend this place. Also the hallways were run down, dirty, smelly and never failed to see open containers of liquor/wine/water.

The main issue with our stay was the condition of the room. It smelled and felt damp, with visible signs of damp on the walls and ceilings, and generally felt quite rundown. A number of things were marked or worn, and the seal on the back of the toilet was broken, which added to the impression that the room needed more maintenance and attention. That said, there were positives. The staff were all very friendly, and the reception and dining areas felt much nicer and better kept than the room itself. The location is also good, around a 15-minute walk from the main centre with restaurants and right next to Cala Ferrera Beach, where you can use pedalos and paddleboards. Overall, I’d say the location and staff were good, but the condition of the room really let the stay down. The hotel and beach area were also very busy, so it may not be the best choice for anyone looking for a calm or relaxing holiday. Based on our experience, there are likely better-maintained hotels nearby.

O hotel em si tem estrutura mas decepcionou totalmente. Ficamos sem água no quarto os três dias de estadia, não conseguimos tomar um banho decente. Pessimo.

O hotel merece uma reforma, pois, aparenta desgaste em algumas partes e nos quartos. Faltou energia quase todos os dias e mais de uma vez no mesmo dia. É muito difícil estacionar nas imediações e, no próprio hotel, o estacionamento é cobrado à parte. No amplo restaurante eram disponibilizadas apenas 2 máquinas de café, insuficientes para a grande quantidade de hóspedes.

O hotel fica localizado na bela praia de cala Ferrera com acesso direto a areia. O check in é rápido e eficiente. Gostei do sistema de acesso para os quartos. No lugar da chave ou dos cartões vc recebe uma pulseira que ao mesmo tempo aerve para identificar que a pessoa é hóspede e evitar a entrada de estranhos mas também é utilizada para abrir a porta do quarto bastando encostar no sensor eletrônico da porta. Fiquei no quarto com vista parcial para o mar, mas que na verdade parecia praticamente dentro do mar. Uma vista incrível que nem parecia real. Além do belo visual da varanda os quartos são modernos, silenciosos e o banheiro é espaçoso. O hotel oferece garrafas de água de cortesia no quarto. A parte de lazer inclui uma academia bem equipada e duas piscinas, uma delas com vista para a praia. Você precisa fazer um deposito de 5 euros para retirar a toalha da piscina mas eles devolvem o dinheiro na hora do check out. A equipe de entretenimento realiza diversas atividades ao longo do dia incluindo aulas de ginástica e Yoga. O café da manhã é bem completo com ótima qualidade e ainda oferecem espumante. O buffet do jantar também é fantástico com várias opções de comidas regionais e culinária internacional incluindo uma parrilha onde sao grelhados peixes e carnes na hora. Os vinhos oferecidos no buffet do jantar sao de alta qualidade e estão incluídos no preço da diária. Recomendo reservar o quarto com meia pensão de café da manhã e jantar.

Lugar excelente muito bom Visual incrível

Pulito, ottima zona, simpatico staff, cibo eccellente,

Fint hotell och bra område! Lite större och mer livat än vi trodde

Rent rum, trevlig personal

Sehr freundliches und gepflegtes Personal. Die Zimmer(mit Meerblick) waren immer Super Sauber! Das Essen war immer Hervorragend. Eine tolle Auswahl. Wer hier schreibt das dass Essen OK ist, der weiß nicht was gutes Essen ist und wieviel Arbeit dahinter Steckt. Ein Tipp von mir. All inclusive buchen. Macht sich bezahlt. Man hat eine sehr große Auswahl an Cocktails und anderen Getränken. Wir hatten einen Mietwagen am Flughafen gebucht. Die Parkgebühr am Hotelparkplatz ist unverschämt hoch. 18 Euro pro Tag. Besser außerhalb Parken und ein paar Schritte laufen. Wir würden dieses Hotel wieder Buchen.

Loved the view and beach at this hotel. The hotel itself was average, along with how clean the rooms were. Our room had a very strong sewer smell the entire time we were there, we mentioned it to staff and they did not care to do much about it. parking also sucked. Would give the overall stay a 6.5/10

If you want to be in a cruise ship parked on a cliff overlooking a beautiful cove in the pit of tourist Mallorca, this is for you. Kind staff, the room was worn but clean enough, the building itself really did resemble a cruise ship. The buffet for dinner and breakfast were decent, a massive amount of choice, but noisy and packed with people.

Other than the beach/Cala the property is poor and food is unbeatable. Avoid!!

All is good , thanks so much

La atención del personal es excelente. La ubicación muy buena, la comida buenisima y los snack todo el día. Todo en este resort con todo incluido es muy pero muy buena. Regresare prontamente.

The recepción staff were very helpful and attentive. The food was varied and in abundance, even free drinks with evening meal. The entertainment staff were extremely happy and fun. Just want to say a big thank you to Pepe, fir the dance class, Cappuccino for the the games and the girls for the morning exercise classes. Bingo was a hoot.

Parking indisponible Demande non satisfaite de meilleur prestation pour la restauration

Very easy access to the beach

Sehr nahe zum Strand. 2 Pools, es läuft einiges und trotzdem kann man an ruhigen Orten chillen.

Very pleasant stay, beautiful beach and nicel family pool with sunshine until late afternoon