Great location and facilities. I enjoyed an evening swim in the heated pool. The breakfast was delicious, I would stay again.

Tryggt område

Very poor welcome at reception. The man didn't even smile or greet me, just asked 'do I have a reservation'. Room was too warm and the air conditioning didn't cool the room down sufficiently, couldn't sleep properly. I drank the complimentary coffee, didn't get replenished so had no hot drink in my room for the remainder of my stay.

Sería oportuno indicar a los clientes que, cuando salgan o entren en las habitaciones, no hablen en voz alta ni golpeen las puertas

Tout etait parfait. Hotel bien situé, nous avons pu tout visiter à pied. Le restaurant de l'hotel est au top. Mention speciale pour Arboja a l'acceuil tres aimable et qui nous a trouve une solution suite a une erreur de reservation

Great hotel with very helpful nice staff, location was superb, breakfast very good and parking on the premises

Muy bonito, y muy práctico

Yes

Great stay ! Very convenient location and friendly staff

We had a great stay at Meliá Hotel in Bilbao, from our initial welcome, to our lovely meals and snacks in the Level breakfast room and lounge. We felt genuinely cared for each day by the entire staff, especially Nekané, and Yolanda. Our room was clean, spacious, and well-equipped. And the location was central to all the activities we were interested in. The park across the street is gorgeous and shady and had lots of activities for children. Indoor self parking was reasonable although the parking structure would have been challenging with a larger vehicle.

La alberca estuvo muy bien para niños

Excelentes instalaciones. Habitación muy correcta. El único pero son las almohadas que son duras y malas. Pero por lo demás perfecto

Definitely not a 5 star hotel! We booked it because it’s a 5* that allows dogs. When we arrived, there was no bell person. They only had one person doing the door and they were busy with a large tour bus. When we mentioned it to the two men at the front desk, Guilherme and David, it was brushed off with an arrogance that upset my husband. He asked they tell a manager that a hotel that size should have two door people for a 5 star hotel. One of them went to speak to the female guest services manager, Anya, we came out and carried our 5 pieces of luggage by hand. They didn’t have a cart and the men were useless. She was great. Hotel amenities were crap. No shower cap which is a basic for that calibre of hotel. One ply toilet paper. It just wasn’t good. Breakfast was okay. Snacks at the level were good. Hotel was severely under staffed. We would go back for the dogs and the location.

Si

Çift kişilik king size yataklarının olmaması anlaşılabilir değil, kahve ve çayımızı yenilemediler, bir de yatakta kıl vardı

Great location

Muy bonito hotel con buenas habitaciones ubicado en un lugar tranquilo, buen restaurante y personal amable.

The room was very good, staff was helpful and friendly, location was perfect.

Excelente hotel. Como siempre

Strategica position