This is the HORRIBLE hotel I've ever stayed in my life. They don't qualify as five-star hotel, I think they are one start. I stayed four nights and paid more than US$600 a night, but it wasn't worth it. 1. The room is so small that water leaks into the windowsill after it rains, and the pillows and rooms smell awkward. Also the bed is to soft and uncomfortable, we need to sleep to another side to avoid headstand feeling. 1. I called the dry towel three times the next night and waited for nearly 1.5 hours before it was delivered. 2. The 2nd day, we couldn't find the coffee cup, and the coffee wasn't recharged. We thought the waiter was too anxious to forget. On the third day, we called the front desk. He only apologized but couldn't do anything. Because the manager was not here, we went back to our room a little while later. The cup and coffee were already on the table, but the cup was dirty. 3. On the fourth day, I saw the staff filling the cups and coffee in the room. I was so shocked for that was that she didn't change the spoons and papers on the table, but just rearranged them. 4. On the last day, we were going to leave. There were two large pieces of luggage, we were the only ones in the lobby but the door man never help to carry the luggage or open the door, he just ignored us. No goodbye or morning!

Great experience and outstanding customer service.

le plus bel hôtel de paris

un vrai palace

Excellent

Cuarto comodo y limpio. Personal bien atento. Desayuno excelente.

Si excelente

The staff was very helpful with everything from the room to the taxi issues and order.

great

Yes

The stay was incredible! Great staff and beautiful hotel! We shall be back.

Great stay at the hotel. The room was clean and comfortable, staff were friendly and helpful, and the location was very convenient. Breakfast was amazing with a great variety of fresh and delicious food. Highly recommended. Mohamed mahfouz

Städningen kunde vara bättre. Damm och hår både i rum och i badrum.

Magique. Un séjour de rêve pour l’anniversaire de mon épouse.

Terrible

Great hotel

Housekeeping was terrible - did not replenish the daily tea and coffees, shower shampoo and body gel empty, floor not cleaned, extra bathroom toilet was not cleaned propwrly from the 2nd day. Bathroom tub blocked, AC in both rooms not working or functionaling properly. Tool over an hour to someone come upstairs to fix it and they still did not fix it. Beds were not made properly or consistently. Televisions - majority of the channels were not working. When i upgraded by paying quite a bit more the extra bed was not set up and made available until 10pm. I requested a wake up call and i was not called. This was not a great family experience amd will or stay here again. Absplutely wasted my money and time staying here and Expedia is no added value. I was actually told that i would have received a better deal if i booked via competitor site.

Excelente quarto e funcionários muito atenciosos. O quarto sempre era arrumado. O café da manhã é excelente, com muita variedade e tudo de alta qualidade.

Everything is very good

Fantastic location, top notch hotel with beautiful grounds and rooms. Highly recommend