Very welcoming service, and an extra plus for a glass of sparkling wine upon arrival. We also appreciated getting tips on dining options and sights that were worth visiting. The hotel was centrally located and within walking distance of the Old Town and the places we were going to visit. Wonderful to have AC in the room. One downside, however, was our last evening when we visited the hotel restaurant. The waiter was really nice all evening, but when it was time to pay, he simply said that card payments weren't working. When we then asked to charge it to our room, he started speaking Czech, printed the receipt, threw it on the counter, and turned his back on us. We guess it was because he wouldn't be able to get a tip, but it was still a disappointing end to an otherwise very pleasant stay.