Staff are really helpful and v kind. Spa is relaxing and massages plentiful. V relaxing place and v well located. Away from clubs etc but easily walkable.
I gave 4 due to one issue at the restaurant: Atrio - food was bland and badly made. Meal cost 160 Euros... For that would've expected a modicum of a decent meal. I did complain and even met the chef, they were apologetic as risotto lacked consistency, and wasn't tasty at all. Chicken also wasn't seasoned properly. They offered to swap the dish which was kind of the staff and they listened to my advice, which again endearing and kind. Would've given 3 stars but learning from a mistake is a positive hence 4 stars. I will be back and hopefully this minor incident won't be repeated. Thx