酒店另人惊喜，房间不大但干净

Friendly staff and close proximity to Bristol University. However, there is no lift in the hotel, which would be problematic for travellers with heavy luggages. Complementary breakfast/ fruits / beverages which were quite descent.

Room was spotless, nothing was to much trouble for the staff, breakfasts were very good with traditional and vegan options available, staff were kind and attentive. Excellent restaurant called Racks next door.

The reception staff and breakfast staff were excellent. Courteous and helpful and really friendly. Location of the hotel is good for walking down to the harbour and the city centre. Plenty of good restaurants nearby. Hotel was quiet and we had a good night’s sleep.

Alle er jeg veldig fornøyd

Was moved to the sister hotel - The Clifton. All excellent value.

Old fasioned, good service, watch parking

Very convenient and good value for location. I only needed a small room for myself for one night so happy to be able to book a single for less money than having to book a double.

Il perdona cortese e disponibile la stanza nella media inglese

The King sized bed was comfy and the check in staff were friendly but the paint etc was a bit tired and breakfast was chaos!

Exceptional price/ value, very friendly and engaging host at reception arrival, functional room with period features e.g. large sash window and architraves. Bathroom finishes could be improved. Full English breakfast was fairly fresh and tasty. Would happily recommend and stay again.

Dirty ensuite and unresponsive staff. Fire alarm went off for no reason at 1am. Had to wait for the owner to come and check it out.

Muy agradable vistas al jardin

Couldn't fault the hotel at all. Great staff, good location, nice room.

Hotel had parking which was great for a city but chargeable . Had a great guy on evening reception who was very helpful and friendly and could not do enough . The hotel coming in from the car park shows its age and my room had black mould around the windows but they are old and would probably need regular black mould sorry this time of the year . The shower worked fine but looked pretty well used and generally it’s all in need of some renovation . Understand that’s on the cards . Other than the need for updating as wallpaper is peeling away above the bed very noticeably and mould it was ok.There is a lot of other places around to choose from . Anyway people were great , maintenance not so great !

Enjoyed our stay. Would come back

The whole building is tired and neglected. Receptionist Katia was very helpful and pleasant and would be an asset to any smart hotel. Room was very shabby, shower needed a deep clean, we didn't feel confide to use it. Bedding and towels were clean, bed and pill ws really comfy. Room smelled stale, needed fresh air, we opened the windows immediately. Car parking was £12 for overnight. Breakfast was the worst we've ever experienced, it was cold and overcooked. Table hadn't been wiped after previous diner. Breakfast time was booked on arrival so we expected it was cooked fresh to order.. I would say it was cooked early and maybe warmed up and eggs cooked fresh. On tasting my poached egg I had a mouth full of vinigar. Some guests were wearing pyjamas at breakfast, I don't think this is acceptable. Breakfast staff were scruffily dressed. All in all not somewhere I'd recommend and at £108 per night definitely not worth the money .

Rooms were smelly not practical. Beds uncomfortable and rooms were dirty. Staff on reception was friendly. Had to pay extra £12 for parking which wasn't advertised on website. There was 3 staff working in kitchen but was told chef rang on sick so no cooked breakfast. There was hardly anything out so I didn't bother. No cups or serviettes on our table. No knife on mind. No plates of you did want cold meat or toast. No money given back for lack of breakfast. Rooms noisey and creaky. We could have had a top hotel for what we paid. Would not recommend

A generally good stay. Rooms are a bit dated but clean and tidy

The staff were really lovely. The receptionist on our arrival was very sweet and friendly. The ladies at breakfast were doing well considering there were just 2 of them and i think maybe one of them was also possibly cooking too. The washington staff are let down by the interior which is not their fault. You can only work with what you have. The bed was comfy and the welcome tray was a nice touch. Some reviews have been scathing but i think that's unfair. We had a comfortable night and we were well situated for town and transport. I could understand if you were paying hundreds a night but The Washington is essentially a bargain for a night in Bristol. The staff are fab and no complaints from us.