All the staff is very helpful, nicely, kindly and sweet. The room is bit, maybe I booking family room, the bed is sooooo big. If I come again, this is my first choice to booking again.

Room was the worst I have ever stayed in , , cobwebs , along with the spiders in corner , bird droppings on window , stains on carpets & chairs , the furniture was worn and scratched , carpet a tripping hazard as all uneven , & not just in the room , the list goes on . I didn’t even use the tea and coffee in the room as the state of the room put me off using the kettle. I would’ve asked to be moved , but was only staying for 1 night , and judging by the corridors and stairways and the rest of the hotel , including the dining areas , a different room would’ve probably been just as bad.

One of the two very small lifts was broken down; the Barasserie was never open; the curtains at the end of the corridor were hanging off. Room was comfortable and the breakfast was fine

👌

Really friendly staff, really nice budget hotel, not sure how it’s rated 4 stars as it’s a bit more dated than a premier in. I wouldn’t let it stop you staying, location is excellent so is the room size and the beds were really comfortable. Just they really need to hoover the rooms and replace some bits! All in all would still stay again for a budget trip.

If you want a clean and friendly hotel, centrally located Dragons is a good choice. Nice large room with comfy bed. We arrived fairly late and left early so didn`t have a chance to use amenities

Couldn’t book in when room which was available as we didn’t pay for extra money to book in before 3. Couldn’t keep our luggage before book in - as the staff had to deal with ‘so many book outs’ at 2pm ?? Staff on this shift were not helpful as our previous visits. Absolutely poor , even checked out early when paid for the second night .

Nice clean hotel. Great city location

Expedia charge an exorbitant amount for breakfast - £24-£30 - which is very very basic (broken coffee machine, very few options). This is not the hotel’s fee (which is significantly less).

Nice room and good value for money right in the city centre Highly recommend

Good hotel. Nice staff. Good space. Perfect location. Nice views.

Very convenient location. Staff excellent.

The hotel is solid, not a bad stay and the bed was quite comfortable. The property is quite run down though, with ripped / broken carpet, no fridges, and the rooms and hallways have likely not seen renovations for quite some time. Staff were very nice though.

The hotel stay was relaxing and very accommodating.

Had room only as we were meeting up with friends and family during our stay in Swansea

Didn’t have breakfast however room was very tatty and run down not what we expected, have stayed previously and was nice would not stay again as wasn’t a cheap option for 1 night

Nice staff, time for a rehab of the rooms

Grubby room, terrible breakfast, unhelpful staff

Clean room comfy bed

The allocated room was ok but could do with a little refirbishment.