The room is very basic and the decor not very welcoming. Bad lighting. All very grey. We were stuck with town view even though the hotel did not feel busy at all when we asked to move but were declined. There was construction in the entry way. No toiletries like toothpaste/ brush etc. Basics that are expected.
Nathan
10.0
/10
评论于 15几周前
Hotels.com verified review
Accommodation and service excellent, great location, everything within walking distance. Highly recommend.
Nathan
10.0
/10
评论于 15几周前
Hotels.com verified review
Can’t fault the accommodation or service, slight smell of smoke in room from motel fire a week ago.
Tony
2.0
/10
评论于 16几周前
Expedia Group verified review
Booked to stay. Hotel had a fire and we arrived three hours after the event. No one called to say all bookings cancelled and couldn’t check-in. No one assisted to booking anything else and been trying to call to request a refund for the last 24 hours (this is a major chain hotel with Accor and has a head office that should have contacted us)
Terrible communication and customer service
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Rosanna
8.0
/10
评论于 16几周前
Expedia Group verified review
I called asked for a free upgrade when I was 1/2 hour away from the hotel. I was told there was nothing available. All good, I thought I would just ask. We went to the room. It really isn’t an ocean view it’s a view of a body of water. A bit disappointed. I also wasn’t convinced that there were no free upgrades available as the hotel was very quiet.
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Michael
双人入住
10.0
/10
评论于 18几周前
Expedia Group verified review
The room was really clean; the view from the balcony was very good, even having water views when not expected to; quiet; dark curtains; really easy parking; close to everything.
Anne-Marie
亲子同住
10.0
/10
评论于 18几周前
Expedia Group verified review
Great for a weekend. Booked last minute but the one bedroom was perfect for me and my daughter. Ettalong and Umina are just magic. Everything you need right there. Would stay again.
Svitlana
朋友和家人 家庭
10.0
/10
评论于 18几周前
Hotels.com verified review
Beautiful place,short distance to shops and beach
Rob
双人入住
8.0
/10
评论于 18几周前
Expedia Group verified review
Ok accomodation. Large room . Bland decor. No wow factor
Lorelle
双人入住
10.0
/10
评论于 19几周前
Expedia Group verified review
This stay was fantastic. We were not sure what to ext but our expectations were so far exceeded. Our room was as upgraded, the entire complex was spotless, and the location was perfect. We will definitely be back again!
Chloe
双人入住
10.0
/10
评论于 20几周前
Expedia Group verified review
Lovely staff, clean rooms,
York
4.0
/10
评论于 20几周前
Hotels.com verified review
not good
Michael
双人入住
10.0
/10
评论于 22几周前
Hotels.com verified review
Easy parking and easy walking to club or restaurants for meals
darren
10.0
/10
评论于 22几周前
Hotels.com verified review
What a view. Definitely pay a little extra for the pool/water view. It is magical.
Jinhee
亲子同住
6.0
/10
评论于 23几周前
Expedia Group verified review
Great location
Nice view
There was a bad smell in the laundry area. Smells like the toilet, guessing it comes from the sink...need to fix it
peter
双人入住
8.0
/10
评论于 27几周前
Hotels.com verified review
Ever think was good stayed there a number of times now always good