The hotel is located on the high street which is very convenient for short stay travelers. There are several balconies and public areas where you can take a rest or hang out with friends and family. Staffs are friendly and helpful.

I have booked the hotel with breakfast but finally the hotel staff said this special price can not provide the breakfast. I have checked the price again in hotels.com for the same check-in date when I check-in and found paid euro 1 more then the breakfast can be covered so my booking price is reasonble to get breakfast. Information is inaccurate in web and hotel staff can not help on compensation even you showed the booking information with breakfast.

Funcionários corteses, quarto limpo e organizado. Café da manhã delicioso. Não possui elevador. Tivemos que descer e subir escadas com malas.

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The hotel staff from the front desk to the housekeepers were outstanding. Our room was cleaned so quickly each day it was incredible. Very friendly staff. Great location: easy foot access to all areas of Sorrento. Only issue was reoccurring internet glitches and periodic outages.

Menú desayuno bueno, las habitaciones muy limpias, personal sensacional

No window in room. No clock in room. No smart TV in room. Very noisy!

O quarto tinha um cheiro muito forte de desinfetante que me deu náusea Colcha da cama rasgada Não tinha toalha de mão Cadeira do quarto quebrada quase caí Café muito fraco sem alimentos naturais queijo fresco e café muito ruim

We love the hotel. It's like a home. It was clean and comfortable. But what we love most about it is the location. It is convenient. Shops and restaurants just outside the hotel. We will stay in this hotel again.

I cannot recommend this hotel, nor would I stay there again. Some of the the staff were rude and inhospitable

While spending 2 weeks in Italy, this was the best hotel we stayed at compared to the ones in Florence and Rome. It is quaint and cozy, the staff know who you are and are like family while you’re there. The hotel is on one of the main streets in Sorrento (no cars allowed, so you have to walk a few hundred feet to get a taxi. Not a long walk). There is noise from the street but a closed window mostly mutes it out. Very centrally located to shops, restaurants, and about half mile to where you can see the water (longer if you want to actually go down to the water). The only negative is the thin walls. We heard everything in the hallway and the lobby (our room was on the main floor: 3rd). Thankfully we didn’t have to walk up any stairs but the elevator only takes you to the 3rd floor so if your room is on the 4th then you will have stairs everyday. We used the laundry service (10€ to do your own laundry), which was must needed but if another guest is doing laundry before you, you’re dependent on them remembering to move from washer to dryer/take clothes out of dryer in a timely manner. Otherwise you’ll be waiting around. I recommend staying here if you want to be in the heart of Sorrento and are looking for something budget-friendly. PS - two of us stayed in a quadruple room, which I recommend so you have the right amount of space.

The room was big and had high ceilings. We had plenty of space for our luggages. Bed was comfortable and we had very good sleep. They were able to check us in early and that was great since we came from Rome. They were in a central location and we were able to walk the train/bus station and Sorrento port easily. It was a comfortable stay. Thanks to all staff! :)

The only positive thing I can say about the hotel is the location the rest was really bad. The staff not friendly at all. I will not come back to this hotel.

The property is clean and Angelo at front desk was very accommodating at what is needed for your trip to go smoothly.

Lovely place, enjoyed the place and location

Chambre propre et spacieuse; literie très confortable; salle de bain propre et spacieuse également. Personnel aimable, serviable et très sympathique. Emplacement idéal au coeur de Sorrento. J’ai adoré la terrasse sur laquelle est servie le petit-déjeuner. Seul petit bémol: je n’avais pas compris que ma chambre “économique” n’aurait pas de lumière naturelle. Peut-être était-ce dans la description de la chambre lors de ma réservation, mais je n’avais pas fait attention à ce détail, et j’ai trouvé ça dommage. A part ça, tout était bien, et j’y retournerais volontiers le cas échéant (dans une autre chambre…).

The hotel was in the center of all the restaurants and stores. Great location!

L'emplacement de l'hôtel est excellent, le personnel est très serviable. 2 choses à faire attention: il y a un service de voiturier, il faut appeler avant d'arriver, sinon le stationnement n'est pas évident. Les chambres d'un haut sont renouvelées et mieux insonorisées.

We had a great stay! Staff was very accommodating and friendly! Great location right on the main shopping and dining street.

Great hotel in the heart of Sorrento.