Room maintenance: a black color tape next to the main door lock , door is not black color, looks like labeling my room is different, but found out the door paint is peel off so put a 10 cm black tape to cover. Very brilliant. Shower room door cannot close fully since the floor is cracked. 2. Efficiency: I would like to extend my room for one night, but asked Front desk the price is higher than I booked in Expedia, so I extended my booking in Expedia, had to wait for 15 mins for renewal the room key, but the night before I already informed I will extend and with the confirmation code, can this proceed being more faster 3. Hosuekeeping/room assignment : no vacuum properly , towel texture too rough, and the night that I extended and back found out room only take out towels and clearing trash, rest did not touch, I am confused why room only clean practically and expecting answer back but until I check out, still no one answe me, system showed it is clean and I was only offered to change room or to clean the room right away at 8am on the night I need to sleep earlier for my tommorrow early morning bus 4. Room design: cannot find how to call down to service center or front desk extension , have to go down with pajama (very embrassing) and to queue to ask for towels 5. Neighborhood: horrible street in Rio I stay in south America for 2 months in all 3 star hotel , I really doubt about what is 3 star hotel only in this ibis.

Room maintenance: a black color tape next to the main door lock , door is not black color, looks like labeling my room is different, but found out the door paint is peel off so put a 10 cm black tape to cover. Very brilliant. Shower room door cannot close fully since the floor is cracked. 2. Efficiency: I would like to extend my room for one night, but asked Front desk the price is higher than I booked in Expedia, so I extended my booking in Expedia, had to wait for 15 mins for renewal the room key, but the night before I already informed I will extend and with the confirmation code, can this proceed being more faster 3. Hosuekeeping/room assignment : no vacuum properly , towel texture too rough, and the night that I extended and back found out room only take out towels and clearing trash, rest did not touch, I am confused why room only clean practically and expecting answer back but until I check out, still no one answe me, system showed it is clean and I was only offered to change room or to clean the room right away at 8am on the night I need to sleep earlier for my tommorrow early morning bus 4. Room design: cannot find how to call down to service center or front desk extension , have to go down with pajama (very embrassing) and to queue to ask for towels 5. Neighborhood: horrible street in Rio I stay in south America for 2 months in all 3 star hotel , I really doubt about what is 3 star hotel only in this ibis.

Centro , silent on weekends Room key always not work

Funcionários muito educados e prestativo! Quarto confortável! Única coisa que achei que deixou a desejar foi o café da manhã… Só café de máquina, peguei um café com leite e estava com gosto de chocolate… nada como o bom café passado…

Região me parece perigosa

Corredor por conta dos tapetes cheira a mofo,o hotel precisa de reformas até nos quarto, funcionários maravilhosos, comida ótima, bem localizado.

Air condition did not work, the first room I was given had a strong smell of mould, so I had to change. Breakfast was very simple, didn’t have much to offer. Staff was good.

Banheiro com água sem pressão tanto no chuveiro como não pia, e sem a ducha higiênica. Cama rangendo, cortinas com furos, móveis de madeira com partes já desgastadas, assim como as partes de madeira dos corredores, Hotel antigo que precisa de uma reforma/manutenção, bom apenas para estadias curtas de no máximo 2 noites pela boa localização, perto do aeroporto e da rodoviária.

Clean. Friendly. Would have been nice if other staff besides Walter spoke English but otherwise great service

Desde a recepção até fim da hospedagem foi experiência excelente

O hotel está muito desgastado, limpeza ruim, funcionários mal preparados, moscas nos alimentos. Fico triste porque há alguns anos era uma boa opção no centro do Rio

Todo excelente

Os quarto e banheiro precisam passar por reformas portas caindo piso mal cuidado.

Fácil acesso

Localidade perfeita , recepção muito prestativa e atenciosa. Voltarei

Buena

Atendimento muito bom, porém os móveis já estão velhos, bastante usados, necessitando de manutenção e troca. Café da manhã padrão.

Tudo impecável Equipe maravilhosa!

This is a very basic hotel in an area not close to restaurants or shops. You need to Uber everywhere due to safety issues. Value for money is good though if you want cheap travel.

A Amanda, da recepção foi ótima! Empática e cortes!