Fabulous hotel stepped in history well planned room and brilliant staff Emma on reception awesome we will be back thank you

Friendly, professional staff. Dinner in the restaurant was a fantastic experience.

The staff were helpful and friendly. The history of the hotel is interesting as it is a former WW1 Hospital. That said it is dated for that same reason. We did not eat ar the restaurant so no review there but we found the bar very blah. Its more of a counter with alcohol. They have very limited parking but there is a pay public car park nearby. We found most of the sites to be within walking distance byt as far as pubs, shopping, or restaurants in the immediate area there really isn't anything. The hitel is fine for a night if you are on a road trip but if you are looking for several nights I would probably pick someplace else

Always a wonderful stay at this hotel

The staff were warm, friendly and super helpful. Room was immaculate! Wine was wonderful! Room service amazing and the pool just made our morning!

Great hotel, clean & tastefully decorated. Quiet location. Staff very helpful.

Our deluxe room felt more like a bunker in the basement. Really not what we expected for the price. The bathroom in the room had no door, offering absolutely no privacy. To top things off, my partner suffered food poisoning. Avoid.

Room was very clean. Comfy bed. And lovely modern bathroom. Very quiet. Reception very welcoming. Pool felt nice & warm but didnt get chance to try it out. Didnt eat here so no comment on food.

Lovely heritage building in great condition and very helpful staff

Stunning accommodation. Staff was excellent. The restaurant was disappointing - bland food, over priced wine, limited pastry choices for breakfast

Very central location with shops and attractions a short walk away.

Beautiful rooms - always sleep well here! Lovely breakfast

Cosy room nice but opposite lift door so very noisy

We stayed for one night and had a mixed experience. Unfortunately, the heating in the room wasn’t working when we arrived, but when we reported it to reception they were helpful and quickly provided a portable heater, which warmed the bedroom well enough. There was a noticeable amount of mould present in the bathroom, which isn’t something you expect at this price point. The layout of the bath/shower also means there is a window and windowsill within, so water splashes directly onto the sill and blinds when showering. Combined with the mould and the flaking paint around the window, it made the bathroom feel quite run down and in need of maintenance. On the positive side, the bed, pillows and duvet were extremely comfortable and we slept very well. The curtains also did a great job of blocking out the light. Overall, the stay was comfortable enough for one night, but given the price and the expectations that come with a Hotel du Vin, the room felt a little tired and not quite worth the cost. It has the feel of a luxury hotel, but one that could benefit from some maintenance and updating. Toby on reception was very friendly and helpful.

Everything about our stay was amazing. Lovely hotel highly recommend.

Great Staff.

Such a lovely place to stay and so handy you can pre book a parking space by calling the hotel! (Bit pricey but at least it’s at the hotel!) Staff are very helpful and always polite! There is a lovely lady at breakfast - so friendly and I’m always usually in a row so she makes sure the order isn’t held up! Don’t hesitate to stay here! You won’t be disappointed

Nice clean and well presented hotel. Central location. Toby on reception dealt with my request accordingly and would recommend. Will return.

Perfect

Room was lovely, super bath! Very comfortable, staff were all great, especially Martin and Steven in hospitality, dining, I was a women travelling alone and felt comfortable in all areas of the hotel.