The room was small, and in an attic room, with a ceiling window with no shade. Consequently very hot in 35 degrees heat. On top of that the very basic looking air conditioning unit was useless. They knew this, and had provided a fan, which squeaked all night! It was also very expensive...twice the price of my next night's stay. But it was the eclipse the following evening, so some reason for the high price. I just wish the room had matched the price. However, the hotel is in an excellent location for old town Burgos.

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Amazing . Clean

Muy bien todo la atención correcta

Quiet, clean, convenient to visiting a the main attractions of Burgos. Great price. Highly recommended.

Ideal para gastar poco y estar en el centro. Personal amable. Cerca de todo

It is in a very good location and the staff were very helpful.

Trivelig møte med resepsjonen, god informasjon og hjelpsom. Sengene var svært dårlig, korte og ubekvem. Noe lav standart, noe støv men ellers rent. Ikke merking av nødutganger og heller ingen praktiske nødutganger.

Very clean, walking distance to the cathedral and the staff is very welcoming.

You should not offer this hotel as an option to atay its shameful

Very well placed for visiting Burgos city center, including the Plaza Mayor and the Cathedral.

Great location, super friendly and helpful staff

First of all, we GREATLY appreciated the room they assigned to us, as it was a triple with a playground for our 6-year-old daughter – she absolutely loved it, and it was a wonderful surprise for her birthday! The staff is very helpful and kind, and the location is excellent. However, some small details here and there give the impression of a lack of attention and care which, if addressed, would have made a big difference.

Everything was very clean and high class. Friendly receptionist. The only bad thing was the shower which was not very hot

Habitación limpia, trato del personal muy bueno

Reminded this now old traveller of the upmarket backpacker hostels of his youth!

Reception was very helpful and kind.

Nice place

We arrived in the middle of a major "El Cid" medieval festival in Burgos. The city was amazing, especially Burgos Cathedral. The hotel location was perfect, eventhough there was a street party well into the early morning. I cannot compliment the Horel Receptionist. She was very helpful and courteous ... 5 srars out of 5.

Excellent Front Desk Staff ... very helpful and Professional (Thank you).