服務員態度差

All is good

It is very quiet and cozy hotel in Sorrento. You could walk from station about 15 mins, not so far but acceptable. The room is very nordic and cozy. The breakfast is very good for the trip everyday. You could walk to higher place the see the Sorrento view and night view. It is just several minutes to go down to those restaurant near the Marina Port.

This hotel was awesome. The location is great. It close to everything without being right in the middle of the chaos. The front desk staff was so friendly and helpful. The restaurant staff was fun too! The hotel had a nice patio area to sit out on and have a drink. The pool area and lounge chairs were fantastic as you got to look over the city to the sea. The breakfast was as expected. I would definitely stay here again.

All 4 nights we stayed, the breakfast was served exactly the same everyday with not many items and not much to eat if you are a vegetarian. In the night the room could not get dark due to the outside balcony light because the curtain covering was not good. The bathroom was small especially the shower stall.

We had the family room for 4 nights. Pros: good location (It was only a 15 minute walk to the marina and meeting spots for tours), spacious rooms, beautiful view from the pool, decent breakfast, friendly staff. Cons: Housekeeping didn't make it to our room the first day and very little in terms of conveniences. We had just spent 4 nights in Rome at a hotel that was about the same rate and they provided SO much more: slippers, free mini bar (that included beer, water and juices) vanity kits, place to refill your water bottle and ice for free, lotions, they even loaned us a hair straightening iron! This hotel did not offer anything like that. The lack of conveniences didn't break our experience, but for the rate we paid, it would have been nice to at least have free water by the pool. (We had to pay for bottled water.)

Excellent service…good location with amazing views

Great location, pool, communal spaces and breakfast staff, mattress was quite poor however. Writing this review as I wanted to highlight to others that there is very limited parking on site. You will have a valet service which is EUR 25 per night. Definitely ask for your vehicle to arrive back at the hotel for your use at least 15 minutes before you actually need it. They were late every time which impacted our Pompei tour and returning the car to the rental company.

localização excelente, equipe do café da manhã muito atenciosa. tivemos pequeno desconforto na comunicação com a recepção do hotel mas nada que desabone a estadia!!

Unterkunft war gut; Zimmer waren top? Sauberkeit Top,Aussicht vom Balkon/Zimmer hervorragend, Personal an der Rezeption sehr professionell und hilfsbereit!! Personal im Restaurant muss unbedingt geschult werden!!! Frühstück war zwar nicht schlecht? Aber das man für ein gekochtes Ei; oder kleines Omelett bzw. Rührei extra zahlen muss ist schon grenzwertig!!! Der Vogel aber wird abgeschossen wenn man Kaffee, Cappuccino oder Espresso bestellt: 1 TASSE ist inklusive!! Die zweite muss man bezahlen!!!! Bei den Zimmer Preise ist das eine Frechheit!!!Bin jetzt um ei ne Erfahrung reicher und werde meine. Reisen/ bzw hotels wieder selbst buchen! Und nicht über Reise Portale

Excelente opción nos encantó

O café da manha é razoável, a refeição foi boa, atendimento bom.

Grazie mille! Everyone loved it all! We can’t wait to come again! The view, staff, breakfast, location, and overall experience is exceptional! So grateful for our fantastic time there!

Room was clean and upon arriving the room had strong smell of paint . Staff were fine and the shower has poor water pressure and tap water trickling and breakfast not great to my standard and less selections and room was hard to heat up as it was cold out .

Great location, just past shops and restaurants. We had a balcony with a beautiful sea view.

Loved the hotel and the location, breakfast was amazing. The only thing was missing was the room service and the coffee maker in the room.

We spent 5 days at the hotel. Staff were excellent, helping with arranging two tours and answering any questions we had. Due to the time of year, central air had already been turned off, so the room remained a little warm, but not overly hot. If there is one area to improve, it would be the mattress on the bed. The current mattress was very firm and somewhat uncomfortable as we could start to feel the springs. Might be time to update the mattress. Otherwise I would highly recommend this hotel.

The staff were good, great location and good breakfast. Our shower could be better along with air con. But overall a good experience

Great hotel in Sorrento. Well located and great service. Thank you.

Staff was very nice. They helped with anything. Location was close enough to things but required a decent amount of walking to major areas. But we liked that our area was quiet and we had a balcony with a view.