Reception up a couple flight of stairs from street with heavy bags (they did offer to take our bags down to the street when we leave, but unfortunately we didn't see anyone at reception @11:00 am!). Reception area looked a bit like a hostel! Very little interaction with staff. Thought I had made an error in booking upon first impression, but the room although small, was newly renovated (minimalistic) with a lovely view of the bell tower. Might be warm in hotter months. Breakfast was good. Close to train station.