網上已付全數房費，出發前也跟酒店溝通好到達時間，但到埗後付過按金後，才被告知沒有房間，首晩被安排到離車站步行約20分鐘的另一間酒店，該酒店門外掛著的房間比我們預定的價格便宜約30%，該酒店位置偏僻、陰暗，門外公園有很多露宿者，早餐地點沒有保安，早餐時更被黑人瘋子騷擾。

We arrived Cranbrook Hotel, Ilford at about 6 pm and was transfer to PremierLux Serviced Apartment that every thing was very good. We were very satisfied and highly recommend PremierLux Serviced Apartment to all.

早餐有驚喜，款式多又好吃。近火車站，但離地鐵很遠要走20分鐘。以倫敦住宿來說價錢平，性價比高!

We stayed in a family room, the heater was ok but they used electrical water boiler, so sometimes the water became cold

1.The room is located outside of the hotel. 2.No parking lot. 3.The room cannot be locked. 4.The carpet is dirty. 5.Breakfast is good.

The hotel takes around 15 mins walk from TCL station. It's not as convinent as I thought if you have one large luggage and one large back pack with you. :/ I wasn't so familiar with London area, that's why I booked Ilford area. Well, it takes 40 mins to the city centre still. The wifi is slow, I don't use their wifi instead of my wifi egg. :/ The carpet of the room looks dirty and wet because of the humid. Bathroom is the best area though. Shower is nice. Well, if I come to London again, I would definitely not coming back.

For whatever reasons, please do not downgrade your clients to an inferior hotel without any compensations! I paid ten, but only got five!!!

位置在London underground 的 zone4. 出車站也要行20分鐘才到酒店. 早餐還可以. 我們住的房間不在主樓區, 要走出外到後面的另一房屋區.中間是隔著停車場.

everyday cleaning up the room, nice breakfast. i will give 10/10 to the hotel staffs.

O hotel foi uma boa escolha para a nossa estadia em Londres. O quarto estava limpo, organizado e confortável, com tudo o que precisávamos para descansar depois dos passeios pela cidade. A equipe de funcionários foi atenciosa, educada e sempre disposta a ajudar com informações. Recomendo para viajantes que buscam praticidade, limpeza e bom atendimento.

All was good! I read reviews after booking this hotel and was slightly worried, but I shouldn’t have been, check in was good, room was ok, clean beds and bathroom, carpet does need a clean, but besides that would use hotel again, close to shops and train station ☺️

All was good

Friendly staff, clean room and good location.

Hi I stayed in this hotel for 3 nights very nice staff sleep and clean washroom room And the staff is also very nice

Good hotel to stay very close to A12 and north circular , so easy to get to work .Staff friendly room is cleaned daily with fresh towels sometimes room has fridge as well as microwave. Parking can be a bit difficult at times .

didn't like from starting, plus they took 50 £ deposit for damages ,I just took a shower and a bit rest and left..I took even rubbish after my self ...so I paid for room plus they took deposit....:( very sad...my recommendation is "avoid " this hotel...a lot nicer around...I even discribe it doggy ( something not legal)

I just stay 1 day but it’s good, everything is available in room. The lift is not working that’s the only negative point otherwise everything is Excellent. Looking forward to book 3rd time again this month

Very dirty and smelly rooms.

They had free parking which is a positive. The rooms are very old, extremely hot and out dated. The biggest issue is the WiFi you won't have a good connection better off using your phone as hot-spot. Im still awaiting my deposit ive currently chased but they seem to attempt to keep your £100 security deposit and give you all sorts of excuses ive emailed, sent many msgs and had to physically go there yesterday(over 14 days since I left) all you get told is it will be released etc take this as official notice i want my deposit released for this reason I would implore others to not attend. There's a hotel literally 1 min away with no ilford deposit scam tricks and much more Pleasant staff.

Location is superb. Hotel condition and cleanliness is also really good. I just stay 1 night so not too much interaction with staff But at the check in time there is a boy name Ali he is really helpful.