Broome Park Hotel

探索 Broome Park Hotel
8.4
非常好
基于 810 条评论
清洁度

8.6

客房舒适度

8.8

地点

9.0

服务和设施

8.8

旅行者评论 Broome Park Hotel

每页评论数
20
40
热门评论
Verified traveler
8.0
/10
评论于 435几周前

Expedia Group verified review

Food is good , A little bit dirty on carpet Helpful Nice,
Marc
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双人入住
6.0
/10
评论于 13几周前

Hotels.com verified review

We stayed one night and I have to say, the place is absolutely stunning. Our Junior Suite, in one of the separate buildings, was beautiful. The vaulted wooden beam ceiling, huge bathroom with both a shower and bath, plus a separate dressing area, made it one of the most impressive hotel rooms we've stayed in recently. We even spent the evening watching a red moon from our window, which was a lovely end to the day. Sadly, housekeeping really lets this hotel down. The bed was clean, but there was dust and cobwebs throughout the room. The radiator by the bath was covered in cobwebs, there was dust behind the door, and large cobwebs around the entrance where you insert your key. These are basic housekeeping jobs. The same issue continued around the hotel. The building is magnificent, especially the impressive entrance ceiling, but even the beautifully carved staircase figures were covered in cobwebs. It's such a shame because this is a stunning property being let down by poor attention to detail. Breakfast was excellent, but checkout was disappointing. We were greeted with a blunt "Yes?", handed over our key, and after confirming we'd already paid, were simply told, "You can go." No smile, no "Thank you," and no "Hope you enjoyed your stay." Overall, we'd definitely return because the hotel and room are beautiful. However, Broome Park really needs to improve its housekeeping and customer service. They're dropping the ball on the basics.
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Nigel
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8.0
/10
评论于 14几周前

Hotels.com verified review

Staff were very friendly and efficient. Hotel and my room always looked clean and inviting. Meals were tasty and well presented. If had to make a criticism it would be that there was no portable (temporary) air conditioning and the windows in my room (Charles 3rd) could not be opened. A large fan had thoughtfully been provided before my arrival but in the heatwave simply moved the hot air. Bar and restaurant staff were excellent and despite seeming to be switching between roles at times, there was never much of a wait. This was my first break in 2 1/2 years and was very relaxing. Would definitely visit again.
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Ezgi
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朋友和家人 家庭
10.0
/10
评论于 16几周前

Hotels.com verified review

Great spacious clean lodge. Beautiful grounds. Pool water was cold unfortunately.
Michael
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8.0
/10
评论于 16几周前

Expedia Group verified review

Stunning property, great rooms, good bar, very nice staff. Highly recommended.
William
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双人入住
8.0
/10
评论于 16几周前

Expedia Group verified review

The English breakfast was good. We stayed at the Flint House. The room was sufficiently large and the bed comfortable. Had issues with the temperature in the room. Asked for the advertised space heater and was told they were all dispersed and none available. Also the water pressure to the toilet was very weak. However, even with these issues the stay was pleasant enough.
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Chris
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8.0
/10
评论于 17几周前

Hotels.com verified review

Room was amazing. Spacious Large king bed Large shower Sofa Small kitchen area with fridge Very nice
andrew
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家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Second time staying at a woodland lodge. Although looking a bit tired in places they are great value for money. Very spacious,in a lovely setting and with full amenities.
Rachael
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亲子同住
8.0
/10
评论于 17几周前

Expedia Group verified review

Room, staff, food all amazing. We were wowed on arrival! Was a little disappointed with cleanliness of the bathroom, had been cleaneed but a few stray hairs lingering around that took the shine off. The pool was as expected- would really benefit from a refurb! Would return
Bill
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10.0
/10
评论于 17几周前

Expedia Group verified review

A fantastic two nights stay was had recently at this lovely hotel for me and my Assistance Dog, Remi. The staff were wonderful, welcoming to us both and couldn’t do enough to make our stay a memorable experience. Thank you to all, names elude me but one I remember is Dom (front of house) The restaurant staff were also brilliant (I’ll make a point of naming them when I stay again in a couple of weeks time….have enjoyed so much I had to come back!!) The rooms are excellent, clean, tidy with fantastic views (front or rear) the beds extremely comfortable and the silence is wonderful….makes for a great night’s sleep. The bar is intimate, comfortable and a perfect place for a pre dinner drink as is the lounge area. Only other review is for the Restaurant! The chef is fantastic….he/she happily adapts the menu (within reason) and the quality is spot on (this from me that was a Chef at the Goring Hotel!!) Breakfast is generally a buffet (hot and cold) with plenty of choice, good quality ingredients and perfect to start the day with. All in all this is a gem in the Kent Countryside with historical relevance in its history. Final note……I’m not a golfer or a swimmer!!! Both a golf course and indoor pool are available and am told (speaking to guests) both are ‘rather quite good’
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carol
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10.0
/10
评论于 17几周前

Expedia Group verified review

Flint cottage part of hotel amazing, clean and spacious, bed so comfy and bath superb . Pool lovely too and had an excellent meal in the restaurant. Will definitely be coming back. Short trip to Canterbury made it an easy place to visit
Beverley
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家庭
8.0
/10
评论于 18几周前

Expedia Group verified review

Lovely place to spend the weekend. Beautiful buildings steeped in history. We stayed in the flint cottage which is separate from the main building, which was Lord Kitcheners temporary home while the main house was being renovated. The room was very pleasant, the bed was super comfortable. The only annoyance was there were bottles of shower gel, shampoo and conditioner in the shower but they were all empty. We dined in the restaurant for evening and breakfast and afternoon tea and all the food was exceptional. The Cathedral is approximately 15 minute drive and well worth a visit with a good selection of nice shops also. All in all a lovely weekend for us and I would have no hesitation in repeating the visit or recommending Broome Hall Park.
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Ruth
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家庭
6.0
/10
评论于 18几周前

Expedia Group verified review

We had a ground floor room in flint cottage. The property lacked soundproofing as we were disturbed by the people in the room above us. The food was ok but if you are going to charge premium prices you need to use much better quality food.
Jarod
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家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Good breakfast, the lodge was fantastic had everything we needed, the pool was cold & a disappointment, but everything else was amazing!
Renata
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 19几周前

Hotels.com verified review

Me hospedei por uma noite com meus filhos, apos comemoracao de Valedictory em um dos lodges. A propriedade é belissima, mas as acomodacoes deixam a desejar. O lençol era ok e a cama fazia um enorme barulho ao me mexer. Cafe da manha nota 5, com pouquissimas variedades de itens. Funcionarias perdidas e desatentas. Pedi um pao gluten free que estou esperando ate agora…
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David
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10.0
/10
评论于 20几周前

Hotels.com verified review

Mooi hotel in schitterend park. Let op: er is geen lift aanwezig.
James
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8.0
/10
评论于 20几周前

Expedia Group verified review

My second stay here and the experience both times has been very similar. It is a stunning building in beautiful grounds. Some of the staff are really nice but some really couldn't care less. On this trip the gentleman on breakfast just barked "room number" when I approached. He didn't offer me any tea or coffee either - although I heard him offer someone else some. Maybe he forgot or maybe he didn't like the look of me. I also had a problem with the automatic blinds. They are remote control - the remote control did not work. I reported it to the front desk and when I returned there was no update and they still didn't work. So no privacy. The room was spacious and pleasant to be in but some of the team members let this place down!
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Yalda
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4.0
/10
评论于 20几周前

Hotels.com verified review

We chose this hotel for our wedding anniversary and my husband’s birthday. Before our stay, I sent an email but received no response. When we arrived, we found out the hotel has no lift, so we had to carry our luggage upstairs ourselves — there were 60 steps. The room was nice and clean. However, every time we used the hot water, there was a loud noise coming from the pipes. On the third day, I asked for the room to be cleaned and noticed that the bed sheets had not been changed. On the fourth day, they still weren’t changed, which was a very negative and disappointing point. The breakfast was fairly good and acceptable. However, I would not recommend this hotel to anyone.
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Margaret
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10.0
/10
评论于 21几周前

Hotels.com verified review

Rooms are stunning, clean and spacious. Unfortunately when I messaged about booking pool time, (which they advised) I did not receive a reply. Room service took a while to reply but were great when they did.
Sarah
icon-朋友和家人 家庭
朋友和家人 家庭
8.0
/10
评论于 21几周前

Hotels.com verified review

The property was clean with some functional issues Shower glass not fixed and leaking onto the floor.Oven not heating up correctly all reported.Overall good value for money
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