Food is good , A little bit dirty on carpet Helpful Nice,

Mooi hotel in schitterend park. Let op: er is geen lift aanwezig.

My second stay here and the experience both times has been very similar. It is a stunning building in beautiful grounds. Some of the staff are really nice but some really couldn't care less. On this trip the gentleman on breakfast just barked "room number" when I approached. He didn't offer me any tea or coffee either - although I heard him offer someone else some. Maybe he forgot or maybe he didn't like the look of me. I also had a problem with the automatic blinds. They are remote control - the remote control did not work. I reported it to the front desk and when I returned there was no update and they still didn't work. So no privacy. The room was spacious and pleasant to be in but some of the team members let this place down!

We chose this hotel for our wedding anniversary and my husband’s birthday. Before our stay, I sent an email but received no response. When we arrived, we found out the hotel has no lift, so we had to carry our luggage upstairs ourselves — there were 60 steps. The room was nice and clean. However, every time we used the hot water, there was a loud noise coming from the pipes. On the third day, I asked for the room to be cleaned and noticed that the bed sheets had not been changed. On the fourth day, they still weren’t changed, which was a very negative and disappointing point. The breakfast was fairly good and acceptable. However, I would not recommend this hotel to anyone.

Rooms are stunning, clean and spacious. Unfortunately when I messaged about booking pool time, (which they advised) I did not receive a reply. Room service took a while to reply but were great when they did.

The property was clean with some functional issues Shower glass not fixed and leaking onto the floor.Oven not heating up correctly all reported.Overall good value for money

Stayed in one of the lodges and found it very comfortable.

It wasn’t to our taste though maybe golfers love it. Very noisy toilet, bathroom lighting like an operating theatre, huge echoing bedroom and sitting room which ought to have felt luxurious but were without cosiness or amenities that women guests in particular might want, eg somewhere nice to sit and put makeup on. Grand without being comfortable.

The room was clean but smelled very musty

The breakfast buffet was great the days it was available and the other day/2 it was a set menu with many options. A big thank you to Teagan who was very accommodating from before we stayed. She made sure everything was in order for our stay and she and her team were a godsend when collecting and dropping my mum off to our lodge cabin in the hotel buggy. This meant that she was mobile due to her walking disability. Overall it was a nice stay and lovely break. Looking forward to next year! Thanks to again to Teagan, Luke and the team.

Clean room, friendly staff

Beautiful room , food ,staff & bar .. wonderful 😊

Property makes an great impression on arrival. Easy parking. Warm welcome at reception. Lovely decor. Comfy bed. Even better if- noisy macerator from a nearby room disturbed our morning!

The staff were lovely and helpful. The interior is neglected and rooms/bathrooms are not up to date despite the attempt to make them look like that. So not a comfortable stay. There were no proper side tables in our bedroom, the heating was provided by an electric heater which made the atmosphere very dry. Bathroom was a bad design without much space to put things.

accommodating, spotless, great customer service

We stayed at Broome Park for my mums 70th birthday. They stayed in one of the junior suites which they loved, whilst the rest of us stayed in the lodges on site. We had 23 of us there and Jo in the events team was kind enough to sort us a private dining room for our evening meal which was perfect and also meant the kids could have a bit of space without disturbing anyone else. The hotel was great value for money and had some lovely features and decor. The staff were all very kind and helpful. The lodges were very spacious and had everything you would need for a short stay. A few of our group also had spa treatments and all loved their hot stone treatments and massages. Overall a great value break and a hidden gem of a venue, complimented by great staff.

Our room was amazing very spacious lots of nice details of the period of the building. Very quiet. All the staff are very friendly made our stay even better. This is our second time here we was here in 2022. Most of the rooms since than have been renovated.

Staff support lacking and venue feels dated.

We stayed at Broome Park two summers ago. It was good. That memory did a lot of heavy lifting for this booking. It should not have bothered. This festive break lodge felt like somewhere maintenance had stopped visiting and housekeeping had stopped caring. The lodge was dirty and dusty. Someone else’s beard trimmings were still decorating the shower tiles. That was the opening act. Screws were hanging out of door handles. Furniture was chipped and scarred. Drill holes had been left behind, unfinished, like a half abandoned DIY experiment. The toilet roll holder was broken. Even the bathroom sign was stuck on wonky, which takes either indifference or quiet defiance. The lounge TV had no signal. The bedroom TV had no remote. Between them, they formed a touching tribute to things that almost work. Everything felt tired. Unloved. Actively ignored. The ESPA toiletries we remembered have gone. They have been replaced with cheap hand pumped bottles that whisper cost saving and shout don’t bother. This was not bad luck. It was a pattern. If this is the new standard, it would have been useful to say so upfront. Standards do not slip overnight. They slide when no one is watching. A festive break on the way to Paris. Instead, a masterclass in lowered expectations.

Beautiful place to stay.