We stayed one night and I have to say, the place is absolutely stunning.
Our Junior Suite, in one of the separate buildings, was beautiful. The vaulted wooden beam ceiling, huge bathroom with both a shower and bath, plus a separate dressing area, made it one of the most impressive hotel rooms we've stayed in recently. We even spent the evening watching a red moon from our window, which was a lovely end to the day.
Sadly, housekeeping really lets this hotel down. The bed was clean, but there was dust and cobwebs throughout the room. The radiator by the bath was covered in cobwebs, there was dust behind the door, and large cobwebs around the entrance where you insert your key. These are basic housekeeping jobs.
The same issue continued around the hotel. The building is magnificent, especially the impressive entrance ceiling, but even the beautifully carved staircase figures were covered in cobwebs. It's such a shame because this is a stunning property being let down by poor attention to detail.
Breakfast was excellent, but checkout was disappointing. We were greeted with a blunt "Yes?", handed over our key, and after confirming we'd already paid, were simply told, "You can go." No smile, no "Thank you," and no "Hope you enjoyed your stay."
Overall, we'd definitely return because the hotel and room are beautiful. However, Broome Park really needs to improve its housekeeping and customer service. They're dropping the ball on the basics.