Employees were very kind, professional and helpfull. The SPA was well maintained. Restaurant at the 28th floor wonderfull. However, it was very noisy, from outside: each night a lot of noise done by motorbike between 3 and 5 am, the poor quality (airtightness of the window) was not able to reduce the noise (even at the 16th floor where we were). Defintiely, the owner should invest in reduction noise window.

Mohamed and Asmaa at reception were very helpful. And 2 ladies chef at breakfast bar . Thank you

Clean with helpful personnel. Centrally located. We had great room facing King Hassan mosque.

Préférez une chambre sur l'arrière Afin d'éviter le bruit de la rue

Séjour sympathique. Quel dommage que la magnifique vue depuis les chambres soit brouillé par un pelliculage de points blanc. Le petit déjeuner mériterait un peu plus de qualité dans les produits, notamment en ce qui concerne les jus.

Breakfast was fantastic! The ladies who made us omelets were very kind, the guys served us tea and coffee. The bar is of high standard, UNFORTUNATELY, it is not non-smoking which makes it unusable for us. Smoking in public places, especially dining rooms is outdated in 2026! The windows were sort of tinted, you cannot see the Ocean, but the choice was just the ocean view. This is unfortunate, selling what you cannot deliver. Thank you!

We needed 1 night in Casablanca following our trip around Morocco, for an early flight the next morning. This hotel was conveniently located, very modern and clean. I would've expected a bit more from the front desk staff – they were cold and perfunctory. Upon check-in, the lady that was checking us in was preoccupied with her colleage working beside her, joking with him and also chatting with the customer he was chatting with. Check out was also very brusque and perfunctory. Not quite the Moroccan warmth and hospitality that we had become accustomed to from our previous 2 weeks through the country.

The room was very spacious and clean! We were on the 18th floor and had an amazing view of the city and ocean!! The staff was very friendly and the restaurant was excellent! I highly recommend

La vue etait magnifique.

The room was clan. But the TV was not working called the front desk they were suppose to send some one to fix After an hour of waiting , went to bed and tv never got fixed

Miellyttävä henkilökunta ja hyvä palvelu

The room was dirty, the television was broken, and one towel per person. They told us FIVE times they were sending someone up to fix the tv...they did not. The hotel pretends to be 5 star, but it is 3 at best.

Le bain tourbillon ne fonctionne pas bien et les chambres commence à avoir besoin de rénovation. Les miroirs sont abîmés.

Chambre au top dans les derniers étages de l'une des twin tower. L'ensemble de la chambre est tout de même à rafraîchir au vu du haut de gamme de l'hôtel. Tous les ésuipements étaient disponibles dans la chambre. Salle de bain au top où on se sent comme au hammam.

Staff was nice

Mohsenn at reception is polite friendly and very professional

Excellent variety of continental breakfast and Moroccan dishes . Friendly staff . Meriam at the reception was very helpful and professional. Badr and team at the restaurant were very nice and friendly. Always at your service . Spa was amazing . Massage and Hammam was great . Excellent experience ❤️

As a 5-star hotel, there are lots of improvements needed in this hotel. The room we stayed has strong paint smell. The wash sinks are easily clogged. The water temperature of shower faucet is so difficult to adjust, it’s either burning hot or too cold. It can’t stay at warm level. We reserve the stay in the hotel for a friend's wedding held in the same hotel. All the guests suppose to receive welcome basket but nothing was delivered to our room.

Personalet har været generelt rigtig søde og gode til at hjælpe en. Men jeg ved ikke hvor jeg skal starte henne, da jeg synes der er så meget at skrive om. Der er ingen tvivl om at hotellet er et der skal fuldstændig renoveres over det hele. Det er møg slidt alle steder!

Personnel très attentionné