This was a service apartment, sort of tidy and clean. we can daily get towels, tissues, linens etc to make up room ourselves, but a thorough clean up by the housekeeping would be 6 to 7 days once. Still manage. Overall are tidy and clean. Air conditioning in some of the days not running smoothly but the repair staff came upon requested to fix it. Breakfast was ok. Eggs, one meat - burger beef or sausage, potatoes, cereals l, breads, pancakes I like most. Apples, sometines with bananas, yogurt. I would suggest whole boiled potatoes ... Most unfortunate was the only lift for the whole service apartment went out of order on our 5th night, our stay was 10 nights ! And we were on 4th floor, walking down the stairs for breakfast, lunch & dinner three times a day hahaha, exercising !! April 3rd to 6th were Easter holidays, so the earliest to have technician come in would be 7th the day we check out. We have to in between the period skip 2 days' breakfast and did early lunch as plan B. Staff were helpful. We informed front desk to ensure sending someone up to help in bringing down luggages for us, 2 medium size, 1 large piece, handcarry items of course able to be handled by us two. They sent.

The room is run down and not well maintained, quite dirty, hair balls sticked on the shower wall which is disgusting… bathroom is smelly… Better bring your own shampoo and body wash because the provided one smell really funny… The location is very convenient.

Great

Nice

冰箱空调噪音大

物超所值

It was good, the employees were kind and the beds were comfortable. Definitely a top tier hotel in my opinion.-

Terrible place

Spacious. Good value. Breakfast ok.

Breakfast was great, rooms were clean and comfortable. The staff was very friendly.

Loved access to a kitchen in the unit.

Enjoyed a lovely stay at the Sonesta hotel in a spacious two bedroom suite. They have a beautifully landscaped courtyard with patio tables and chairs/umbrellas, a nice place to relax. They also have 2 outdoor barbeques and an indoor pool which made our stay very enjoyable. Washers and driers are free to use and available 24/7.

We had a great Stay in this hotel, everything worked as expected and the staff was great!

The apartment was clean and the kitchen had everything necessary for heating and eating take out. Breakfast was fair. The front desk was unfriendly. Charging $5 a night to park diminished the value of the hotel. There was a lot of parking around the hotel. The hotel is in a residential neighborhood so parking was very available. When I arrived I checked online for their parking policy and I discovered their rooms on their site listed as $142 a night and two nights with tax was $340. I stayed two nights and my final cost was $706.59 for two nights before the $10 charges for parking. I asked the staff why there was such a difference in price. I paid double the listed price. He shrugged and said they don't control third party websites. Then proceeded to ignore me. I booked the room through Expedia and the cheaper rate was also from Expedia. I caution you to check and recheck prices before booking at Sonesta or through Expedia.

Amazing clean room , the breakfast was very good

All the staff were very helpful

The hot breakfast buffet is really good.Different offering everyday starting at 6:30am which is very convinient for business travellers.Area has many restaurants to choose from within a short driving distance vis uber or self driving.

I have been in different hotels around Toronto and in Toronto but honestly this one is the worst dirty all over rooms service poorest ever . Just don't go anymore near to that hotel at all.

When I want to check out, they told me you have to pay parking fees

The room was nice and breakfast was great