I booked a pool view room based on photos showing direct access to the pool through the balcony. However, upon check-in, I was assigned a room on the second floor with no direct access at all. Despite checking in very early, the front desk refused to change my room, claiming the hotel was fully booked.
To make matters worse, the room itself was very dirty and covered in dust. The facilities are severely outdated, and the air conditioner was so loud it made it hard to sleep.
The only positive aspect of this stay was the pool area, which matched the online pictures. But without the pool, this hotel falls well short of a 3-star standard. I would not recommend staying here.