Staff was great. Location was good. Everything is just a little old and worn at this point, which I don't have a problem. However, I hated the bathroom, which was entirely small yellow tile. "I've been in gym locker rooms like this," my husband commented when we arrived. Aesthetics aside, the bathroom did not seem clean, as the grout either had stains or active dirty spots. This was true on the shower walls, in multiple places, and not just along floor edges. If I thought it was an issue with housekeeping, I would have complained, but it's clearly an ongoing issue that has built up. If they have bathrooms in better condition, I assume we'd have been put there; it felt like very few people in the hotel.
This was also an unusual hotel in that we had a physical key for our room, and had to use it to lock the door both from the inside and from the outside. I don't find this useful in an emergency, to have to unlock a room with a physical key to get out. We also had to buzz to get into the hotel, and they requested that we turn in the key at reception when we went out. As a bonus, the front was always staffed, and they did pay attention when we went to the hotel. This was also the only of 6 hotels we used in France where they requested that we show them our passports; I wonder why they did that.
This hotel is no longer a 4 star hotel. I don't mind that everything seemed a little threadbare, but I wouldn't stay here again unless they renovate the bathrooms.
