Room comfortable Booked 2 rooms but were placed in different floors Food in restaurant not good too salty and expensive

Nice view and food

Not stayed at The Green bank for a while, was so pleased to find it's still an amazing experience! Great food with excellent staff. A special thank you to Jess and Rebecca in the Bar who looked after us during our stay a credit to the Hotel!

Good stay. Staff were friendly. Room was comfortable, bathroom clean (great shower). Beautiful views of the bay. Easy walk into town.

Yes

Great stay, lovely breakfast, nice pub downstairs. Had fun gig spotting from the windows!

Room was spacious, and had everything you could need, ideal location and beautiful views. Staff were excellent nothing too much trouble, will definitely visit again.

The beds were very uncomfortable. The sofa bed that my kids use the mattress was not good very hard. Not acceptable. I expected better for the price I paid. Also charged me extra £33 for a child. Nice location

All round a very pleasant stay

Room was larger than expected with a super comfortable bed and great shower

Friendly staff, nice location

Superschönes Hotel, tolles Zimmer, superfreundliches Personal, erstklassiges Frühstück! Einfach nur super!!!

A lovely hotel with beautiful views, a great restaurant and easy access to Falmouth

Lovely room, view and staff

I like the hotel. I’ve lodged twice at the hotel. Beautiful scenery. I enjoyed the food and the bar. Fantastic breakfast. Everywhere was clean and tidy. Enjoyed my stay.

Hotel was welcoming, check-in was straight forward, room was really clean and spacious, plenty hot drink choices, however had to ask for fresh milk. Fridge was great addition, however made a noise the whole night Light from under the outside door shone all night, floorboards creaked so heard everyone pass through hallway. Breakfast was in a lovely ambiance in the restaurant over looking the estuary, but had a long wait for the food, pastries were hard, definitely a day old, cooked breakfast was freshly cooked but nothing out of the ordinary infact we had no toast with it, as we has opted to have a pastry first. If you wanted to have a cappuccino or latte coffee or iced coffee had to pay extra.

Excellent room with great views of the river

All good

Parking was either a few spaces out the front of the hotel most reserved. There's also parking on the quay which the hotel use and also a few spaces in underground car park. The building is old and this shows in some spaces ie sash windows which allows the sound of the weather and traffic. Also lots of bird poo on the mainwindow which spoilt the great view. Breakfast was nice but a wait to be served as everything is delivered to your table. Went down at 8.30 it was busy tried 8am next morning and waited longer. Also they got my breakfast order wrong which meant I had to wait 10 mins for it to be cooked. Waiter did apologise though. It would be much better to allow you to choose your own cereal/pastries etc and take cooked to order

We've stayed at the Greenbank multiple times over the past couple of years so I feel like I can give a fair review of a typical experience. The staff are an absolute highlight: always friendly, polite and professional, from the desk staff to the restaurant staff to the cleaners. Nothing is too much trouble. The rooms are generously sized and equipped with everything you might need for a standard stay, plus a few nice extras. I particularly appreciate the wonderful smelling toiletries provided, the big, fluffy towels and the decent selection of teas and coffees. The mini fridge is a nice touch, and my partner appreciates the coffee machine. The bed is comfy and noise from neighbours/corridors is never too intrusive. Plenty of storage space is provided, as well as hangers. The water runs hot and the shower is powerful, what's not to love. The included breakfast is outstanding. Again, nothing is too much trouble, reasonable requests are accommodated, service is efficient without you feeling rushed and the view is fantastic. The food is great quality too, with locally sourced ingredients where possible, cooked to order. My only slight complaint is that a little more attention could be given to room cleanliness; things like toothpaste splashes up the walls, hairs left in the shower and visible dust on fixtures over multiple visits aren't a deal-breaker, but don't fit in with the otherwise outstanding experience I've had at this hotel. Would definitely recommend overall.