Good staff here.but the size of room is small compared with other hotels in the center of Madrid on the same level of price.

Very clean Room and excelente service

Yes, it was a very pleasant expérience.

Muy buena atención del personal.

We were unable to sleep in the morning because we woke up to the sound of drilling on our walls which literally shook our bed and was extremely loud, Also there was lots of dust in the hallway due to the drilling, and my friend staying with me had issues breathing because of it! I’ve never had such a bad hotel experience!

Excelente opción en Madrid

Great value for money, friendly staff

The room was okay...but the heating was off. It was a bit cold but heavy blankets was provided. But location is perfect Staff was very friendly and efficient. I will go back again.

Propreté de le chambre avec une insonorisation plutôt faible

Room was very clean. Nice bed sets, soft towels, good heating system.

estaban haciedo reparaciones, no nos avisaron y fue muy molesto escuchar romper paredes a la par de mi habitacion y los ruidos estridentes que comenzaban desde temprano y terminaban como a las 4:00 de la tarde, esto fue lo unico malo y me diejeron que no tenian mas habitaciones para cambiarme que no me afectara el ruido. tampoco me gusto que se escucha hasta lo que hablaban de la habitacion de la par o afuera, todo se escuchaba. lo demas estuvo bien, la habitacion muy comoda, limpia, los taxis o uber me recogian en la puerta del hotel, esto fue perfecto, todo muy cerca, el barrio no era muy bonito, pero nunbca senti estar en peligro.

Hotel très très propre,personnel acceuillant. Dommage qu'il n'y ait pas dequoi se faire 1 boisson chaude dans les chambres et sèche cheveu absent!

Very clean and very well located

Perfect location, grocery store on the same block, safe

Room stayed cold during my stay. Other than that the property was good and the staff was great.

Tout impeccable

Excelent

Muy buena experiencia, muy buena ubicación

Breakfast service

Its my second time here, now with renewed room. The staff is kind and ready to help you. Location is everything when you stays in big cities and Ballesta is at the right place. Thanks again guys.