In general, good. Is a small european style boutique hotel, though cannot compare with those chain 5starts hotel (not that standard), but in general I would recommend as good location, staff at reception is helpful, breakfast is good.

Excelente opción, un hotel muy cómodo, limpio y personal muy atento, habitaciones amplias; lo único es el servicio de internet que es algo lento.

Our taxi drove us up and up into Toledo - so beautiful! And our hotel was even more beautiful! Once the palace of an empress, it is striking in its decor and beauty. And every part of the experience matched that beauty - the reception was so warm and helpful at every step (I had an international postcard to mail but needed a stamp…I asked the front desk if there was one I might buy, and she offered to take it and mail it for me! She knew the history of this magnificent place and how it was woven into the history of the empress…so fascinating!). Our room was so beautiful in decor and fastidiousness, the lobby bar was graced by a portrait of the Empress at a later stage of her life…beautiful, modern, bright. The breakfast was stunning…homemade everything…yoghurt to which one could add fresh passion fruit (from the fresh fruit on the three-tiered server, with the mini homemade lemon curd tarts and madeleines with white chocolate that was lime zest infused. Fresh orange juice, etc. All beautiful and served with such kindness and graciousness. This is such an experience. Not to be missed!

Todo magnífico, muy bien, tienen un excelente personal y sobre todo Javier Arias, nos resolvió todos nuestros problemas y nos atendió muy bien, una magnífica calificación para él

Beatiful!

Amazing room and hot

We had a nice room. The stuff was very competent and helpful. The lobby looked a bit stylish and cold.

Fabulous hotel in a converted palace formerly owned by Eugenie, the wife of Louis Napoleon, of the Second French Empire. Restaurant dinners were somewhat limited in choice but excellently prepared. Fantastic location. Just remember Toledo is very hilly.

Beautiful place great location

Great hotel!

The staff were wonderful! We loved the lobby and our room. We were able to use the internet just fine even if I wouldn’t call it fast. We didn’t eat the breakfast - we were somewhat disappointed in the dinner - didn’t match the level of all the reviews we read. We were extremely disappointed in the cheesecake and ended up leaving it after two bites. That part was too bad because everything else about our stay was top notch.

Muy agradable , las personasuy amables, y todo muy bien

Spectacular service and beautiful hotel. In a great location. We loved our stay.

.

This hotel is centrally located in Toledo. Just a short walk to the main square and the cathedral. (Mind the fact that Toledo is hilly with cobblestone streets.) Parking in a parking garage is within walking distance; however, pulling your suitcase on the cobblestone street is not ideal, but I think hotel staff is willing to help with that (we just didn’t take them up on it). Reception was very helpful with tapas restaurant referrals, a Manchego and wine tasting, and recommended an excellent cheesecake shop!

Breakfast was good

Everything was great but the breakfast should be avoided. Overpriced and poor quality and service.

Room was quiet.

Very nice staff, so helpful. Super good food and service in the restaurant. And, the room is beyond expectations!

The total experience was terrific. Highly recommend.