the price is relative higher~~compare to the surrounding hotel which provide similar quality! i thin it's about 20 dollors more than average price in the area. the staff is kind~~but~~not very friendly~~but this may due to i don't speak spanish!

I enjoyed my short stay. The reception desk staff was very friendly and helpful, thank you!

The shower leaked into the bedroom and the shower pressure constantly went out. I stayed in other hotels and this was the one I will not recommend to anyone. The rooms are much smaller than the pictures make them out to be and the property itself needs updates. The pictures are dated and not a good representation of the hotel. Book somewhere else.

Hotel muy bien ubicado. Muy bonito, limpio, acogedor y silencioso. El personal nos trató muy bien, son muy buenos profesionales.

Mold in the bathroom. Directly above the shower was bad.

Easy to use the laundry. Clean room. Helpful staff. Comfortable bed. Appreciated the fan in the room.

Laundry service was available but I don’t think they put soap with the clothes to wash

Hotel Casa Rustica was a fantastic place to stay. The staff were incredibly friendly and welcoming, and the location was perfect since everything was nearby and easy to get to. The rooftop view was absolutely beautiful and a great place to relax after a day of exploring. I would definitely recommend this hotel to anyone visiting the area.

La atención es excelente, la vista lo mejor y ubicada en un buen lugar, está cerca el arco y hermoso para salir a caminar 😍 100/100

Staff was nice and helpful

La atención muy buena el hotel 10 d 10

Great place

The staff were very helpful and they have various offerings that they can arrange for you. When our shuttle came early to transport us to Lake Atitlan, the front desk came to our room to let us know that the shuttle had arrived.

Ils nous ont laissés stocker nos bagages et prendre notre douche, et ce, malgré que la journée de notre reservation soit passée!

I reserve 3 beds bedroom and at timevof check in , they said was not available

The hotel is a close distance to alot of good restaurants. The staff are very helpful. They change your towels everyday, but not the bed sheets. The bathroom had mold which I believe is due to the hot climate and little ventilation.

Very clean and well maintained. The daytime staff were exceptional—friendly, attentive, and truly went above and beyond to make my stay enjoyable. The hotel is also very pet-friendly, which I really appreciated. Very nice terrace and view. I enjoyed the complementary coffee. The night receptionist was less welcoming and came across as a bit indifferent, though they still handled requests appropriately, just in a more minimal way. Overall, the excellent service from the daytime team more than makes up for it. I would definitely stay here again.

Hotel is cute lots of plants flowers, staff very friendly and courteous. I left my phone there and I got a called asking me if that was mine, they will mail it to me ! Very nice place, small but cozy , easy to move around nice location !

Friendly staff that let us check in early! Love the common space rooftop that we got to use. Room was a bit tiny for 2 but nice for the price

Very friendly helpful staff and a very comfortable stay.