Shower water was'nt hot

住宿地點超好，鬧中取靜，到各景點、高鐵站、近郊城市-托雷多、塞哥維亞也都很方便。

It is located in City Centre Sol and it is easy to go anywhere by metro, bus, train, etc. A lot of restaurants nearby and plenty of choices for restaurants and food. Departmental stores are nearby and it is fun for sight seeing in day time and shopping at night

酒店鄰近sol,由sol metro行去酒店大約7分鐘，酒店附近有好多食肆，商店，shopping非常方便。 房間面積適中，十分舒適，非常整潔，應該是新裝修，有基本家電，沒有洗衣機。 注意黃昏6時後reception無職員，客人需要注意check-in時間。 下次再來Madrid,會選擇再次入住。

We really enjoyed our stay at Blume. The suites are recently remodeled, very clean and very comfortable. They are in the middle of everything, a short walk from the Puerta del Sol & Gran Vía for fantastic shopping and dining, yet it was quiet at night (we didn’t stay over the weekend though so YMMV). The staff was lovely, kind and professional. Would definitely stay again.

Liked the local neighbourhood. Lots of restaurants. Close to Sol metro station and also easy stops to Atocha main station. Staff were very friendly and helpful when I called to ask them to check for a bag that I left behind.

Our room/suite was perfect for us in our visit to Madrid. We were perfectly located in old town within walking distance to places we wanted to visit. Bus, taxi and metro options are also nearby. We used the bus for longer distances. Many choices for grocery stores and restaurants are close-by. The staff was warm, welcoming and super responsive to questions and requests. We would choose to stay here again! Thank you Blume Cruz Suites!

Great place

This is an excellent boutique hotel right in Madrid center. A special and artsy feature of this hotel is the spiral stairway which contains a mural of various iconic places in the city, and a wrought iron style railing. We could walk everywhere. The staff are very friendly and helpful, and will show you where to go. High marks for Ferial and Carol at the front desk! The room including beds was very comfortable and had a pleasant view of the balconies and street, yet was quiet at night. The breakfast was quite good, though note the better value for pre-paying it the day before. Some nearby great restaurants are Pickwick (for tapas, try the cod croquettes, amazing), and La Rollerie (amazing value, five star quality, try the chicken Cordon Bleu).

Central location in lively Madrid, clean rooms, great water pressure with plenty of hot water even if it takes a couple minutes, compact and stocked kitchenette when everything you'd need. Something special for Madrid: two sets of double-pane windows and a real soundproof room that's not just a marketing gimmick. This is a huge plus. Madrid known how to party early into the wee hours.

I was great for allthe family members

Très bel appartement, propre et bien entretenu, dans un emplacement excellent et pratique. Personnel accueillant. Hautement recommandé.

muy bien equipada la cocina, exlelente limpieza y muy buena ubicación! el personal es muy amable y eficiente.

Unsere Suite war sehr sauber. Auch die Matratzen waren gut. Ein Tresor in der Suite stand kostenfrei zur Verfügung. Die Mitarbeiter waren sehr aufmerksam und gaben uns gute Tipps. Die Lage ist sehr zentral - das bedingt, dass es in der Straße laut ist, jedoch sind die Fenster sehr gut schallisoliert! Spanisches Fernseh- und Radioprogramm war verfügbar.

sofa bed was very uncomfortable, could not sleep. very small.

Wonderful stay. Staff super friendly and helpful. Amazing location.

We had a wonderful experience. It was very quiet. Breakfast was included and very good. We were leaving earlier than breakfast was being served one day and they offered to bring it to our room the day prior. Laundry facilities were available. Plenty of hot water for showers. Place was quaint and clean. Air conditioning allowed us to regulate the temperature to a comfortable climate. Customer service was very good. I would recommend to others.

Great staff, pretty kind

Respan vastaanottovirkailija, oliko Fioral, oli aivan huippu, hyvä englannin kielen taito. Kertoi kattavasti, mitä matkaijaa voi kiinnostaa. Tunsimme itsemme tervetulleiksi. Huoneisto loistava ja aamiainen hyvä.

Carol, the receptionist went above and beyond to make us feel welcome and helped us with all our needs. She was very accommodating, from storing our luggage to making sure our room as ready before check-in time. The room was very clean, spacious and cozy, it is very quite despite being on a busy street