Food in hotel was deplorable. Ordered the turkey dinner, received a microwave meal. Dinner consisted of a small blob of lukewarm potatoes in the middle of a plate topped with a couple of thin slices of what was alleged to be turkey, this was topped with a watery gravy. This WAS NOT a freshly prepared turkey diner and had obviously been a pre-made bulk purchase only requing to be microwaved prior to service. Our food was served within about 5 minutes after ordering it and was a solitary blob in the middle of the plate. The bar was completely understaffed, servers and bar staff were flustered and unable to keep up with demand. They were untidy, unfriendly and wearing clothing which looked worn and had not been ironed. After a very long wait plates were removed and we decided to try desert, unfortunately this was a mistake. We ordered sticky toffee pudding and what we were served resembled a small pastry in the middle of a plate which was cold tasted stale and topped with cold toffee sauce, it was completely inedible and was not touched. Staff completely ignored our table and it was so obvious it was because our food had not been touched. After a very long wait one of the servers lifted our untouched deserts and asked if we enjoyed the meal??? When we said the food was inedible she made no reply other than a nervous laugh and left us without even attempting to offer an explanation. Cooked breakfast the following morning fared no better and again was not eaten. WILL NOT BE BACK!!

Nice hotel, ok breakfast, walking distance to town, pool available for use, plenty of parking

Lovely spacious bedroom. 5/5 for cleanliness. Friendly and helpful staff. Food was excellent. Would highly recommend this hotel. Great location - 5 minutes walk into town.

Weather was amazing when we stayed here. Staff were so friendly and helpful. Food was gorgeous! Definitely would stay here again

Fabulous Hotel great food and staff.

Brilliant hotel all round.

Blood on carpet in a few places in the room and some other stains

Clean and welcoming. Polite and helpful staff. Breakfast was cold.

Arrived in room it was cold, called from desk they send they would see somone up, I replied no need would wear warmer clothes or extra blanket. Then it turned hot I asked again, but they would have to send someone up. Not being able to control the temperature in your room requires giving this a hotel an F rating for failure

Excellent stay, marvellous facilities, wonderful breakfast. Highly recommend.

Really efficient bar staff😃

The breakfast was so disappointing, not enough staff. No structure in getting people seated. No glasses or plates this morning for 30 mins. Long waiting to get order placed for breakfast. Didn't seem to replenish items for breakfast. The staff were helpful just overworked and couldn't cope with the number of people. We went early first morning and later today. Breakfast was better later. We have stayed numerous times in this hotel and never found it like this before. Breakfast let them down, people beside us had the same opinion.

Staff were warm and helpful.

Nice place, super friendly staff, comfortable rooms.

I had mistakenly booked the wrong date and the reception staff were exceptional especially Rory who sorted everything out which was great as I was travelling to attend a funeral the next day!!

We had a lovely stay at this hotel. I would gladly have given it 5 stars but due to an unclean restaurant floor and dated gym equipment, I gave 4 stars. Pool area etc was great. Rooms good. Breakfast was wonderful!

Very nice well done

Clean room.

Comfortable room, great meal and service in the restaurant, enjoyed the leisure facilities at the hotel

Good location, tasty breakfast, comfortable room.