Really disappointing No little amenity set (cotton wool pads, etc) in the room, just a shower cap Nescafé coffee, no hot chocolate, no little extras that i would expect from a 4/5 star hotel.

We enjoyed our stay at the Imperial and we would recommend this hotel. Clean room, clean comfy bed and a good clean bathroom. Very pleased with the breakfast buffet, lovely bacon, tasty sausages and all cooked nicely. Looking forward to staying there again.

Parking extremely bad, food not the best, lifts not the best, area off the beaten track needs decorating attention, price was stated as £304 if I paid now or £340 if we pay on arrival, we choose £304, now received a bill stating £404 +... ill fight that though, so Llandudno brilliant break, the hotel not the best, we've stayed at 2 better but where fully booked, i wonder why

Excellent hotel with the advantage of parking at the rear.

Lovely sea view from the room. Very spacious overall. The staff was very helpful. It is a dated hotel but well kept. It has a dy sauna, a wet sauna, a jacuzzi, a large pool and gym facilities which were maintianed. Decent breakfast. To note, the car park is really small and it is available on a first come, first served basis which isn't explicit.

Nice old hotel with its charm.

The hotel was nice but food and drink was expensive the coffee and tea in the room was very underwhelming the cheeps coffee 2 biscuits and 4 small pots of milk but the bottle water was a nice touch

A lovely hotel which takes you on a trip into the past. Pleasant staff on reception and serving at the bar and restaurant. We had a harp player on the first night and on the piano the second which was excellent background when sitting on the covered balcony overlooking the sea. The only issue was the heat in the 5th floor bedroom where a fan was provided but the window did not open far enough to cool the air at night. We were lucky to get parking in the small car park at the rear of the building but this may be an issue for some people. Would love to visit again.

The room was very clean and well serviced the staff were excellent the breakfast was very good and the balcony good. The food was not upto our expectations it was quite poor and no change of menue all week. We could not get onto the enternet on our fire tablets. We found this was poor as we rely on them for lots of things. .

Room 201 Positives lovely bathroom, bed was comfy, nice to have a separate area for clothes/shoes/suitcase. Negatives Room was tired and over looks flat roof to lower level. Extractor on flat roof was noisy, weather very hot but no air con in room so an uncomfortable sleep. A desktop fan was provided but was too noisy to leave on during the night. Overall staff were very pleasant, breakfast was average, evening meal was good. Bar area was very nice with relaxing live music - piano & harp. Lovely view over the seafront and the Orme.

Excellent place to stay. The food was fantastic. Loved how we could just walk around the area, and still get back to the hotel pretty easily.

The staff were really pleasant and helpful the breakfast was very good, we had a very nice time there

Lovely location, hotel nice welcoming staff

Lovely hotel with period fittings. Great staff and food. Could do with a little bit of paint work and tidy up

The room was lovely and spacious with places to relax. We loved the pool and the spa tub and the gym is well equipped. We ate at the hotel at night and the food was delicious, reasonably priced and service from all the staff was excellent too, we'll be back!

Breakfast was lovely as were staff Little niggles around expectation at that price point inc plastic bottled water, Nescafé instant coffee and uht milk - no fridge.

Stayed last in 2024 & was impressed then & now in 2026....still as impressive. Well done to the Imperial staff, you deliver an excellent customer experience. We will be back.

Breakfast was very good with a wide selection. Evening dining was also good, with a good menu

Lovely choice of breakfast menu Good evening menu All staff were attentive and very clean rooms Thank you

Breakfast was exceptional with a good choice, fresh and well cooked.All staff were really friendy and competent. The whole of the hotel was clean and tidy and well maintained