I recommend to my family and friends about the hotel , staff are easy to get on and helpful to ask questions.

The hotel was lovely, very clean & felt luxurious. The staff were friendly, courteous & helpful, breakfast was nice and the amenities & hotel overall were great. We were there during a hot period in Summer & while the air conditioning in the room was adequate, the common areas & hallways got very hot & uncomfortable at times throughout the day - due to a lack of air conditioning in some of those spaces. We were also there over a public holiday & were extremely disappointed at the price-gouging that the bar & restaurant slugged us with. As the hotel is in a regional / reasonably remote location, they have a "captive audience" on Sundays & public holidays (given the lack of other dining options nearby), so to slug guests with such a high surcharge seemed opportunistic, unnecessary & unfair. Sure... people who are not staying in the hotel & just drinking / dining for the night could be charged a surcharge, but to slug guests with it just seemed wrong. It's a hotel for goodness sake, so of course staff will be working odd hours & days, but that is the cost of doing business for a hotel... & the room rate itself was high enough to cover staffing costs in all areas of the hotel at all times.

An excellent stopover on the way to Melbourne in a beautiful location.

The room was incredibly clean and comfortable. The staff amazingly friendly, shout out to Ros who called me to confirm our stay and advised she would have the room ready early for checkin. Cooked breakfast was ok.

Very comfy bed Very friendly staff.

The hotel has been neglected and a lot of the garden is overgrown. All of the balconies are shared so there is no privacy at all. The room itself was nice. The food was ok but most of the meals were served like warm. The pictures definitely make it look better than it is and for $600 a night (Boxing Day) we expected a lot more.

Staff were excellent,I loved the attitude of the people in the restaurant area

I have stayed here twice and the service and comfort of each stay has been excellent. The staff are warm and friendly.

Staff always is welcoming and the hotel is so clean . I feel like I am at home .

Beautiful in every aspect

Breakfast menu was great. Gardens immaculate.

Lovely team! The hotel itself is stunning with gorgeous views. We dined at the restaurant which was delicious and Brekky was amazing too.

Friendly team on reception, view of garden from room

A relaxing stay in quiet surroundings.

Very nice stay, large room, nice balcony, comfy bed and beautiful surroundings especially from the restaurant and lounge looking out to the vines. Short work to Milawa Pub, Brown Brothers, short drive to Oxley, Winton, Benalla, Wangaratta.

My husband and I enjoyed our stay. We stayed on the sunset side and had tea on the balcony in the morning. If you are lucky you can see the hot air balloons gliding over the vines before going higher in the sky. We had dinner and breakfast at the accommodation and both were excellent. The staff were warm and inviting.

We drove to Milawa specifically so we could stay at this wonderful hotel...and it did not disappoint! The room was beautiful - all the luxiourious touches you'd hope for. Bed was very comfortable. Everything was exactly like the photos. Amazing breakfast too. Would love to stay here again.

Great team-Rosalinda, Salina, and gardening team(to make the place magnificent), with amazing location to experience the essences of milawa… Francis (no.9 time visits;)

Disappointing after a renovation that Lancemore still cuts corners, use the cheapest material and make what should be a great experience feel like you are in a 1960's British holiday camp

Good sized rooms.