Very clean hotel, with friendly staff and accesible

Quiet place but problem with parking.

El hotel está reformado en la estancias comunes como el hall y los pasillos, pero las habitaciones son bastante viejas, le han cambiado los muebles y poco más. El mantenimiento del hotel de regular a mal sería mi nota, el tapón del lavabo estaba atascado y no colaba el agua, la cisterna se quedaba enganchada y perdía bastante agua, se filtraba agua por el suelo, en general el aseo se nota que no lo habían reformado nada y el ultimo día pusieron el aire acondicionado y parecía un huracán del ruido que hacía, al final tuve que bajar a recepción para que lo apagarán porque no me dejaba dormir. Como nota positiva, en la cama se dormia muy bien, el desayuno era bastante completo y sobre todo lo que más me ha gustado es el personal, la atención es exquisita, en ese sentido estoy muy contento.

Clean with minimal amenities

zeker geen vier sterren waard,personeel wel vriendelijk

Staff very friendly

Nice hotel on edge of most of what you will want to see in Lourdes. Easy walk (fairly flat) to the religious sites. Friendly staff throughout. Big reception area with large bar and shop and just off is a huge dining room (seems to used by coach groups at the hotel). Bedroom of a good enough size and with toilet separate from the bathroom. My only gripe would be the windows which fully open (inwards) - could be a problem with young children?? Easy parking at the hotel car park but at €25 per day, we personally found the parking immediately opposite at half the price and paid by the hour, a much better option.

Estacionamiento y todo muy tranquilo

Excellent hotel for staying whilst in Lourdes. Excellent breakfast (16€) Parking expensive at 25€ per night. Local parking opposite hotel. Approx €17/ day Friendly staff. Good daily rste

Accueillant

Room was amazing and staff wonderful, such a lovely hotel

Clean hotel and the staff are very helpful. 10 minutes walking distances to the church and to the shops. Airport shuttle service was close by. Had a nice day. If there was facilities to make Tea and Coffee in the room it would have been fantastic.

Nous somme venues pour la pantecote le séjour était très agréable

Bar does not open for coffee until 8:30am

Location. Staff was wonderful.

This property was super convenient. We were in Bourdeaux for one night and wanted to be close to the train station. The staff was super helpful and the public transportation made it super easy to get in and out of town. I would recommend to anyone. Looking for a quick stop in Bordeaux.

Hotel cancelled my reservation close to my reservation date which leaves me no choice but to stay in their related Hotel Eliseo suposedly under samecterms .However,, my booking for superior room with 1 queen and 1 single becomes just triple room with 3csingle beds and worst was a bathtub room. Room was changed on next day after i requested for walk in shower and was given a handicapped room . The toilet was sanitized with strong vinegar which was really unbearable. I would like to suggest that hotel should inform guests well in advance to enable the guest to make alternative booking.

Muy recomendado, la habitación es chiquita pero cómoda. En un lugar tranquilo y muy cerquita del santuario.

It was a very peaceful stay

Wonderful hotel and staff