This place is okay, located near the high end shopping district of Florence, but down a small side street.
Communication is a little difficult, as they use a translation app to communicate before check in, and it’s a little wonky. For example, I said that we would arrive at 4 pm, and received a message saying, “since you will be arriving after 8 pm…”
My biggest issue was that the air conditioning system was very noisy, presenting a loud series of clicks every 90 seconds. When I told the staff, they said that it would stop if I raised the temperature setting. It did not, and we had a bad night’s sleep. When I complained in the morning, the answer was that the clicking would stop after the air conditioner was off for about an hour.
Think about that level of service before you book.