호텔이 오래되긴 했는데 너무 친절하고 5성급 서비스를 느낄수 있습니다 식당에서는 부담스러울 정도로 친절하고 식사 먹을때마다 재즈가수들이 공연도 해줬어 제대로 교육받은 서비스를 느낄수 있습니다. 수영장은 바로 호수로 들어갈수 있게 되어 있어서 분위기가 너무 좋았고 운동도하고 수영하고 태닝하고 하루종일 호텔에서 힐링 할수 있습니다.

The room is a bit old and the curtains are old and do not block the daylight. The lighting in the bathroom is not optimal. However the hotel is great with the direct lake access and the peacefulness of the location.

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Amazing staff. Great food and music. 10/10 recommend.

wunderbares hotel für einen kurzurlaub! 👍👍👍

Toppenställe rekommenderar

Nice location with great views, room is clean and staff is friendly, I will recommend this hotel to my friends and we will book this hotel again for next visit.

This is a wonderful hotel with all the needed amenities. Great location in Morcote, which is close to Lugano and the train station. Staff was excellent, especially the driver Hasim.

My stay was meant to be a special one for my partner but

Loved the hotel Perfect licatio Rooms beautiful, great beds Nespresso in rooms Robes and slippers - the best ! Can’t wait till next year !

Beautiful hotel. Classic design. Bed was very comfortable and pillows were great. Our shower leaked and they moved us rooms without question. The included breakfast was quite good. The restaurant was spendy, but food was good and amazing view. They do offer a shuttle into Lugano, but it only runs every two hours. The staff were all very mind. Would rate overall experience 4/5

First rate service and cuisine! Was very impressed by personnel.

Sehr sauberes Zimmer, tolle Lage, allerdings sollte man Seeblick buchen! Das beste Personal ever, sowohl im La Romantica wie auch im Swiss Diamond in Morcote. Herzlichen Dank!

Tutto ben organizzato, hotel moderno, elegante . Personale cordiale e ben preparato all accoglienza. Camere pulite moderne spaziose molto confortevoli. Posizione molto carina, navetta dell hotel stra comoda per raggiungere il centro.

Beautiful property, very friendly and helpful staff. The breakfast buffet was excellent! We had a wonderful time.

The 5 star rating system really needs a review and this hotel is a perfect example of why. Bad management, poor communication, terrible resturant service and patchy information given from one guest to another. I could go into every detail but it would take hours. This hotel is a 3 star at best and has alot to do to improve.

This was truly a dream! I will definitely come back to Lugano and stay here. It was raining the entire time but it made the stay more romantic. Gabrielle and the entire staff at Swiss Diamond were/are extremely welcoming and accommodating. The spa was beautiful as well! Very relaxing! Thank you thank you Thank you

Luxoriös,

Hôtel face au lac mais situé en bord de route. Dommage de devoir prendre son petit déjeuner sur une salle qui borde directement le parking avec vue imprenable sur les voitures !! Espace piscine extérieure très petit dans lequel le restaurant prend beaucoup de place. Pas de douche extérieure ds l’espace piscine Prestations pas à la hauteur d’un 5 étoiles. Pdj moyen, pas de jus d’orange frais par exemple

I loved this hotel so much I want to move in! Loved it so much, from the bell men to the waitresses. Everything was perfect!