環境清潔舒適，職員友善

Large bedroom but dated and needs a revamp. Staff were very friendly and helpful. The car park is small and lot more expensive that the nearby public ones.

The gym was pretty basic but better than nothing . Dumbells upto 25kg. Two treadmills and a couple of stationary bikes. Also a couple of weight machines. Breakfast was good.

Breakfast was cold and late.

Hotel bars, restaurants, reception were well maintained and modern. Bedrooms a little out dated and worn.

I have stayed here many times while visiting family in Derby. It is always clean and well maintained. The staff are friendly and professional.

Had an evening meal very enjoyable Raphael who served us gave us excellent service

Rooms are average for the price. food is good. room was cold

Beds comfortable. Property clean and breakfast nice. Bedroom was quite dated.

Great location, superb facilities and very courteous and professional staff!!

Nice Breakfast plenty of variety Room basic / no usb charging points Fresh bedding but room not very clean Dust everywhere/ dirty lights Parking limited

so old

Very good

Friendly staff, room upgraded. Very tough steak fir dinner and apparently the hotel didn’t possess any mustard at all - must be tricky for the chefs!

Perfect for the city centre

Friendly and helpful staff

Everything good with room, just lots of noise when people shouting and slamming doors in corridor at 2am

Great stay good price

Overall a really poor experience that I gave the team at the hotel a chance to respond directly but as that was pretty unsatisfactory - Iit should be shared here as potential guests should know. Good stuff: Low price, great staff. Bad stuff: Really dirty room, with someone elses dark black hairs all over the bath and bathroom and clearly had not been cleaned. Conditioner dispenser was broken and just refilled and clearly not checked. Rubbish left in the corridors and strwn around the lifts and not spotted or picked up. General poor smell around the 3rd floor. Room AC had two settings - off or COLD. No controls would work. The general upkeep of the rooms is poor, but I can live with that for a value prices hotel - but the lack of cleanliness isnt acceptible.

The hotel was what was expected for the cost, staff we dealt with were excellent, facilities basic but adequate, there is parking i wouldn't say enough for the whole hotel i basically got the last spot and arrived around 16:00. there are local car parks to the hotel so shouldn't be a problem location is great for accessing the city centre we didn't have breakfast and was very surprised that a hotel bar for residents closes at 11pm. The shower had a slight drip on it but with the door shut you couldn't hear it in the night, there was literally 10 sheets left on the toilet roll so had to use sparingly we should have mentioned it to reception but forgot when we were down there. Apart from the little niggles i would recommend it Our biggest problem wasn't a hotel fault it was a guest fault, the room next to ours 429 i think had a massive row for about an hour and half around 03:30 banging shouting, at one point something hit our wall and our bed shook, I'd be very surprised if there's no damage in there. I slept through most of it but my partner never got a wink of sleep through it even with ear plugs in she could every word said as it wasn't the hotels fault we didn't mention it at reception although that was because we had express check out and didn't have to speak to reception.