房間很舒服，服務超好的，值得推薦大家住

Overall, it was fabulous during our stay, however, we had left something in the hotel accidentally, we were not able to grab it back even though we went back on the same date we checked out. They said that they didn’t find it in the housekeeping room and the room had the other guests. They said they couldn’t contact the housekeeper. They promised to inform us whether or not they found it the next day. Unfortunately, no one contacted us and even if we emailed them, no one replied. :(

Staff were great, we took our dog with us (as we have several times before) the cleanliness of the room was ok but not immaculate.

Clean room with friendly staff. The bed and bedding were really comfortable too!

We stayed over for one night. Concierge was great upon arrival, and staff were very welcoming. Reception area smelt lovely as we walked in and the surrounding are immaculate. The room was lovely, comfortable bed and plenty of room for the 2 of us. Had a drink in the bar but didn't actually eat in the hotel as we like to go out and about

Service & staff were great … as were the facilities & room .. the only complaint we have is that despite upgrading to the turquoise suite the room was really quite cold despite an extra radiator being provided & remained so

Ottima posizione, hotel bello e pulito (nonostante la moquette in stanza). Colazione consgliata

Loved our room ! Love the staff , Michael on concierge treated us so well ! All the hotel staff are fab ! Regular visitor in December annually ! Worth every penny ! Elemis toiletries , spacious room and so comfy ! Love the place !

Ottimo hotel situato in posizione eccezionale proprio di fronte al Castello. Camere ampie, pulite e comode.

We upgraded our room for £22 per night which was lovely and spacious. The staff were very helpful. The hotel was lovely and clean. Excellent position in Windsor opposite the Castle.

Location was excellent across the street from Windsor Castle

The deluxe room we booked was beautiful and huge! The hotel itself is lovely and the staff were great. We will definitely be staying again next year.

Excellent all round

the hotel is wonderful the staff wonderful and room was ready and clean, great experience.

Lovely hotel - great location opposite the castle. Room was clean and nice size. Only negative bed was not comfortable - it had a hard mattress and the pillows were useless.

Fab hotel in the centre of Windsor. Our room was clean, spacious, and comfortable. 😊

Yes.

Spotless rooms Friendly staff

It was great for a night to see the city and Christmas lights at Windsor. I’d highly recommend.

Lovely rooms, very convenient location for visiting the Castle.