有一個胖女人，服務態度超級差. 房間也很小. 一點不像4星酒店. One of staff ‘s attitude is very bad , room is very small, do not like 4star hotel.

Warm feelings clean good staff good location just low shower pressure

It's great hotel, clean and spacious. Not sure have renovation recently, everything looks new and tidy, well maintained hotel. Bathroom was setup well. It's easily to located, just on the road side. Duty manager Andrew very friendly and helpful to show me the room straight. I love Brown restaurant, tradition British restaurant, they served the Seabass and ice cream was great. It's better option than B&B if two person only.

去FORT WILLIAM 睇景所以要住一冕，酒店状態不錯，但我想不要會給我地下的房間。 雖然方便但沒有景觀，浪費了當地的景觀沒有方法在房間欣賞。

It seem that just like a B&B, but it cost a hotel price...

Aceptable no muy bueno en relación calidad precio

Lovely hotel with wonderful staff and restaurant. Great location!

Great stay and Dougie was absolutely wonderful!

Ir was an Ok property. Very clean but fixing some doors and rooms.

Although part of the hotel was being refurbished it didn't affect our stay. The room was ideal for our short stay, the breakfasts were very good with no delays on being served and the staff were very helpful at all times. Definitely use the Nevis Bank again when we travel to the West of Scotland.

Diesel lukt på badet, men regner med at det var i forbindelse med oppussing

My favourite hotel in Fort William - modern, comfortable and immaculately clean! Food is excellent!

Parking was a problem. Property was in the middle of construction.

Our Premium Room had quite a number of stains on the carpet, something splashed on the walls that should have been cleaned, and worn furniture. Wouldn’t stay again for the price we paid.

Nice modern rooms, very clean. Parking is tough and down the street. Staff were helpful and super nice.

A charming, newly renovated stay offering cozy, well-appointed rooms. The on-site restaurant serves delicious meals, and guests enjoy the convenience of free Wi-Fi and parking. Right next door, a spacious gift shop and café features a thoughtfully curated selection of mid- to high-end items—perfect for browsing or picking up something special.

Second time I’ve used this hotel in a year when visiting FW. Staff are always helpful friendly and chatty. Was able to leave luggage there ahead of check in each time as I arrived early morning on sleeper train each time. Rooms and en-suites are well presented, clean and comfortable. Only marked down in one score as hotel looks a bit grotty on exterior.

Lovely welcoming gent at reception when I arrived. Room was exceptionally clean and tidy... only issue for me was not having a wall mounted magnifying mirror in the bathroom to apply makeup. Next time I will take one with me. Many hotels do have these fixed. Makes all the difference for us ladies. Didn't have breakfast so cannot comment on that. Over all, a great place to stay and I would go again.

Dated but very comfortable.

Nous avons juste trouvé que la clim était trop forte même si c'était censé chauffer !