It is neat and tidy. Excellent

有一個胖女人，服務態度超級差. 房間也很小. 一點不像4星酒店. One of staff ‘s attitude is very bad , room is very small, do not like 4star hotel.

Warm feelings clean good staff good location just low shower pressure

It's great hotel, clean and spacious. Not sure have renovation recently, everything looks new and tidy, well maintained hotel. Bathroom was setup well. It's easily to located, just on the road side. Duty manager Andrew very friendly and helpful to show me the room straight. I love Brown restaurant, tradition British restaurant, they served the Seabass and ice cream was great. It's better option than B&B if two person only.

去FORT WILLIAM 睇景所以要住一冕，酒店状態不錯，但我想不要會給我地下的房間。 雖然方便但沒有景觀，浪費了當地的景觀沒有方法在房間欣賞。

It seem that just like a B&B, but it cost a hotel price...

Colazione eccellente. C'era un problema nello scarico dell'acqua della vasca da bagno ed internet funzionava male.

Bom hotel para quem vai pernoitar em Fort William. Muito limpo, com cozinha e equipe de funcionários muito gentil. Apenas o sofá-cama era muito ruim, com colchão muito mole. Precisaria ser trocado.

The front desk staff were welcoming and helpful. The breakfast was decent and the rooms were clean and comfortable. One of our ground floor rooms was next to the car park which was a little disconcerting, but not noisy, so that was a relief. Another ground floor room looked onto an alley, but was clean and comfortable. Overall we would probably use this hotel again. We enjoyed exploring Fort William and Neptune's Staircase and saw wonderful scenery. We were traveling by train (no car) so were limited as to where we could get to on the bus and by walking. The hotel is a fairly short walk from the train station just outside Fort William town center.

Clean , comfortable and a very good restaurant onsite.

Excellent facilities.

We stayed two nights while hiking in the area as a family of four. Everything worked out well. Rooms are a little dated but clean and had good toiletries available. We ate dinner in the restaurant and breakfast for both mornings. Staff were friendly and food was good.

Great spot, free parking and helpful staff. Air con wasn’t particularly effective and was a bit stuffy in the room. Rooms were a bit small for 2 suitcases but we managed.

Poor value for high cost of stay. Breakfast was very average and staff not very welcoming, especially the receptionist

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This place is nice, professional, and well-organized. The staff is efficient and very helpful, and the rooms are very comfortable.

Front desk staff was especially friendly and accommodating. Room was clean and comfortable. It was a 5 minute walk to the main cobblestone street with lots of shops and food options.

We enjoyed our stay. The restaurant is great and 10 minute walk from train station/downtown.

Excellent Service and the Food was Excellent.

Is a newly renovated property. Location is good. Room size varies and configuration makes it challenging to move around.