Happy Guests Lodge

探索 Happy Guests Lodge
7.4
基于 202 条评论
清洁度

7.8

客房舒适度

8.2

地点

8.0

服务和设施

8.4

旅行者评论 Happy Guests Lodge

每页评论数
20
40
热门评论
Dan
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2.0
/10
评论于 14几周前

Hotels.com verified review

Absolutely awful. I spent 30 minutes in the room before deciding to book a travelodge down the road and left as soon as possible. I’m not a fussy person and can sleep anywhere but this has to be the worst place I’ve stayed, (attempted to stay). The smell was awful. The carpets were disgusting and sticky. Bathroom full of mould and rust. Stains on walls. Pictures on the walls ripped. Genuinely felt the room was a health hazard which is why I decided to leave. The only good thing I can say is the receptionist kindly waited for me to arrive as I didn’t get there until late. Need to contact someone to discuss a refund. Pictures on hotels.com are faked and nothing like the reality. Even the picture of the outside of the hotel is faked. Happy guests lodge? I’m sorry but that should NOT be the name. Please please avoid. Save yourself the trouble and spend a tiny bit more for guaranteed cleanliness and comfort.
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Gavin
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4.0
/10
评论于 14几周前

Hotels.com verified review

I have stayed here many times before and not really experienced any issues. This time the check in wasn't to my satisfaction. I booked a studio room with a double bed only to be given room 16 with 2 single beds. The receptionist also asked for ID and took a photo of my drivers licence which I'm sure is a breach of GDPR. Communication with receptionist could have been better. Also thought the security could have been better as the front door was left ajar all thought out my stay. I am due to stay here x2 further times this year so hopefully things will improve.
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Jonny
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 14几周前

Hotels.com verified review

This hotel is absolutely disgusting, it’s like something out shameless!!! I took my 3 kids to watch the superbikes we pulled in to the car park to with 3 people drinking out a whiskey bottle swearing & been roudy.. The receptionist was very rude! The room was discussing mould on the walls in the bathroom & a big old poo stain down the front of the toilet, I requested new sheets as the ones provided had been used as they had brown marks all over the pillow cases form somebody’s foundation or fake tan The fridge was berry loud & kept me awake half the night This hotel is clearly needs to be unconditioned as a hotel
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Ian
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6.0
/10
评论于 15几周前

Expedia Group verified review

Good for the price
Spencer
icon-双人入住
双人入住
2.0
/10
评论于 15几周前

Hotels.com verified review

What a hovel smelly dirty needs a bloody good makeover
John
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6.0
/10
评论于 15几周前

Expedia Group verified review

Parking good. Breakfast very basic but there’s a Greg’s next door in the service station. Overall the place is a bit tired but then no complaints because it was a lot cheaper than travel lodge etc. would I go there again - probably.
Helena
icon-亲子同住
亲子同住
6.0
/10
评论于 16几周前

Expedia Group verified review

Parking is easy, free, small and simple. The hotel is basic but does the job, decor within the rooms is a little tired/would benefit from a freshen up (front doorbell and lock broken, a loose wall light etc) and cleanliness was satisfactory but not the highest standard. Simple tea and coffee in the room, nice fresh towels and staff are extremely helpful & accommodating. Our original room's tv was faulty- staff were quick to respond to issue and when it couldn't be repaired we we're upgraded to a slightly larger room swiftly at no extra cost. Simple breakfast options of toast, cereal, tea and coffee and fruit juice available in the morning included in the price of the room. It's a friendly no frills hotel, does the job, we will use again
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Michelle
icon-双人入住
双人入住
10.0
/10
评论于 16几周前

Hotels.com verified review

Easy parking
Anahita
4.0
/10
评论于 17几周前

Expedia Group verified review

No good conditions No breakfast service
Richard
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10.0
/10
评论于 17几周前

Expedia Group verified review

Very good as always. Great value
Darron
6.0
/10
评论于 18几周前

Expedia Group verified review

Free parking comfortable clean beds. The was sum what a bit grubby really could do with a deep clean & a spruce up. Tv signal absolutely rubbish. Ok for a base just to get your head down. Staff are polite & pleasant. Greggs next door.
ron
icon-家庭
家庭
6.0
/10
评论于 19几周前

Expedia Group verified review

Very basic room, was cold, simple breakfast, place needs some upgrades. Bed was comfortable, walls were pretty thin
Stanley
2.0
/10
评论于 20几周前

Hotels.com verified review

Yes garage next door
Ian
icon-商业
商业
8.0
/10
评论于 20几周前

Expedia Group verified review

The room was clean but the bathroom toilet arrangement was curious. Staff were brilliant and helpful The heater in my room didn’t work so was freezing all the time I was there Everything else was fine bed very clean etc
Graham
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8.0
/10
评论于 21几周前

Expedia Group verified review

Cheap and plenty of parking. Exactly as i needed. Has the feel of a tired Travelodge but at half the price. Staff were very helpful and accommodating.
Stephen
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2.0
/10
评论于 21几周前

Hotels.com verified review

First room given shower didn’t work permanently cold water that cascaded not from the shower head but out the side and bottom of the heating unit- window would not shut it was warped - second room was better but as with the first room dome light bulbs were missing or blown - breakfast which had a very positive mention on the hotel website was awful!!! No milk for the cereals or coffee no butter for toast no croissants as advertised all in all a shocking hotel and I wouldn’t want to stay there again!!!
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Dave
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双人入住
4.0
/10
评论于 24几周前

Expedia Group verified review

There was rubbish under one of the side tables and the head boards were disgusting, the kettle would not click off unless switched off at the wall. Blinds were broken and the walls were badly in need of paint. The water did not get hot out of the tap. Staff were nice, but room was not worth the money, and breakfast consisted of a loaf of bread and a coffee machine.
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Rachel
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双人入住
4.0
/10
评论于 25几周前

Expedia Group verified review

Room was run down and neglected. The tv had 5 white stripes running through the screen. The furniture was worn out and battered. The carpet was stained. The bathroom was very poorly maintained. Stains and patches everywhere, a missing panel in roof above the bath going into the loft so basically a large hole. Cracked and broken and stained tiles throughout
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Alix
icon-商业
商业
2.0
/10
评论于 25几周前

Expedia Group verified review

Room was a good size, but it defiantly hadn’t been cleaned before i got there. There was dried poo inside the toilet, a empty shower gel bottle in the bathroom and hair all in the bath. Luckily i only had to stay in the room to sleep but it was really bad!
Dariusz
icon-商业
商业
10.0
/10
评论于 36几周前

Expedia Group verified review

Clean room staff so friendly 😊 definitely I'm gonna come back
每页评论数
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40