I was generally very satisfied with this hotel in Sofya. The blonde lady at the reception (unfortunately I don’t remember her name) was extremely helpful and attentive from check-in to check-out. The room was very clean, and the location is very close to the city center and shopping areas.
The only downside was the breakfast area being very narrow. When reaching for tea or coffee, there are many breakfast plates placed directly underneath that area. As guests lean over to get tea or coffee, I was genuinely concerned about hygiene, especially the possibility of hair or beard hair falling onto the food.