The hotel is very comfy, with nice staff and environment, the beds and toilet are all clean. There is staff standby in the front desk 24hrs, so even if we arrived the hotel late in midnight, still able to have help from the staff. The breakfast lady is very nice too. But the location is not in city centre, we have to travel through uber each time for about 15mins, but it is easy to call uber so doesnt really bothered. They got thick blanket so it's warm and cozy in bed, but since the room is quite cold without heater, it is freezing cold when you are out of bed 4 in the midnight preparing to go out for some tour. Prepare really warm clothes.

The hotel is a ten-minute drive from the ancient city, but it is very quiet at night. Hotel employee Juan Victor helped me contact the travel agency many times in Spanish and was very patient!

Great stay overall. Very clean rooms, extremely friendly staff, and a short 7-minute car ride to the historic centre. The staff is, in all honesty, the friendliest, warmest hotel staff we have encountered on our travels; they were all delightful and always ready to help and offer advice.

とても綺麗で立地がよかった

とにかくスタッフの方々が良かった‼️ 室内も清潔だし　部屋の希望も聞いてもらえて大満足 朝食も本当に美味しかった いつでも暖かいお湯が使えました

If you’re coming to Cusco this is the place to stay , the staff was amazing the room was clean and had amazing water pressure. Short walk to most places and if not a cheap uber. The staff gave great recommendations for places to eat. Would stay here again.

Fácil acceso a otros medios. Personal cálido y amable

Very nice all around

スタッフの対応も素晴らしく朝食もとても美味しいいただけました。24時間のteaサービスはありがたいです。

Es un lugar súper acogedor, su personal te hacen sentir como en casa, desde los recepcionistas, camareras hasta la señora que te prepara los alimentos, definitivamente un lugar para volver

Bom demais

O quarto é maravilhoso, a cama muito macia. A equipe do hotel está de parabéns, o Walter e a Carina são pessoas incríveis, sempre dispostas a ajudar

Hotel maravilhoso, a equipe incrível. Walter e Carina são pessoas maravilhosas que estão sempre dispostos a ajudar. As acomodações são incrível.

Beautiful

Todo increíble, el personal nos trato de una manera muy amigable y nos hizo sentir en casa!! Muy recomendable!!!

great caring staff

Rooms were neat and tidy residence had good views and nice courtyard

Facilities were great but service was fantastic. Staff was incredibly accommodating. They let us check in several hours early and provided us breakfast out first day in Cusco. We left the hotel between 4-6am everyday and made sure to have a breakfast to go ready when we left. Was initially concerned about the location (about 35min walk from the town square) but Ubers were easy to get only 7PEN (about 3 CAD). Highly recommend, true hospitality.

Super hôtel, service excellent

Clean room and friendly staff