The hotel is very comfy, with nice staff and environment, the beds and toilet are all clean. There is staff standby in the front desk 24hrs, so even if we arrived the hotel late in midnight, still able to have help from the staff. The breakfast lady is very nice too. But the location is not in city centre, we have to travel through uber each time for about 15mins, but it is easy to call uber so doesnt really bothered. They got thick blanket so it's warm and cozy in bed, but since the room is quite cold without heater, it is freezing cold when you are out of bed 4 in the midnight preparing to go out for some tour. Prepare really warm clothes.

The hotel is a ten-minute drive from the ancient city, but it is very quiet at night. Hotel employee Juan Victor helped me contact the travel agency many times in Spanish and was very patient!

The WiFi was slow, I had important wifi calling that I needed to do and couldn’t because the signal kept getting dropped. Staff was very helpful when I was rushed for breakfast, but a touch of English speaking at the front desk first thing in the morning would have been very helpful.

Home away from home! The staff at the hotel - reception, breakfast, and room service was top notch. Extremely friendly and helpful. I originally planned on staying only one evening, but ended up staying for 5 plus 1 nights. The location is a bit out of the central area but cabs / rideshare is quick and inexpensive. I stayed there again after the initial stay (trip to Machu Picchu) and they stored my large bag, and had it in my original room upon my return. Highly recommended

El hotel muy bonito, pero la cama bastante dura

Had a fantastic stay! The staff is INCREDIBLE. There wasn’t anything they weren’t eager to do fo us. Highly recommend.

Todo bien con la reservación y las instalaciones del hotel

Les recomiendo totalmente este lugar, es un espacio muy limpio, acogedor, y con detalles que te hacen sentir en un espacio de tranquilidad e inmersivo de la cultura Peruana. No quiero dejar de mencionar que el trato del personal es totalmente cálido y muy respetuoso (Denis, Dervin y la Sra Karina, así como el personal de limpieza) todos tienen una actitud muy cálida. Lo recomiendo totalmente!!!!

Torre Dorada is a quiet hotel on a square away from the noise of the main city. The rooms are very clean and the breakfasts are great. The staff go above and beyond to ensure you have a great stay and radiate kindness to help you with any needs. Would stay again

The manager of the hotel was absolutely excellent, as was the staff, except for one desk clerk who almost caused us to lose our trip from Cusco to Machu Picchu, our main reason for the trip, due to his negligence in managing obtaining a taxi....Taxi was scheduled to arrive at 6:30 am, but he did not order new taxi until 7:15 when we were to be at our pickup point at 7:00 for pickup by Inca Rail between 7:30-8:00. Taxi did not arrive at Torre Dorado until 7:35. It was only due to excellent service from Inca Rail that we were able to make the connection.

The staff were great, the room was comfortable for my two night stay. I enjoyed the breakfast. Porridge with quinoa, some fruit and yogurt. You also got one item made for you such as eggs. There were also a couple different breads, meat and cheese.

We had a very nice sleep! We arrived very late to leave very early and it was fantastic!

Great stay overall. Very clean rooms, extremely friendly staff, and a short 7-minute car ride to the historic centre. The staff is, in all honesty, the friendliest, warmest hotel staff we have encountered on our travels; they were all delightful and always ready to help and offer advice.

とても綺麗で立地がよかった

とにかくスタッフの方々が良かった‼️ 室内も清潔だし　部屋の希望も聞いてもらえて大満足 朝食も本当に美味しかった いつでも暖かいお湯が使えました

If you’re coming to Cusco this is the place to stay , the staff was amazing the room was clean and had amazing water pressure. Short walk to most places and if not a cheap uber. The staff gave great recommendations for places to eat. Would stay here again.

Fácil acceso a otros medios. Personal cálido y amable

Very nice all around

スタッフの対応も素晴らしく朝食もとても美味しいいただけました。24時間のteaサービスはありがたいです。

Es un lugar súper acogedor, su personal te hacen sentir como en casa, desde los recepcionistas, camareras hasta la señora que te prepara los alimentos, definitivamente un lugar para volver