No air conditioning and parking quite inconvenient

We had a lovely one nights stay here. Staff were really friendly and helpful.

Lovely one night stay for a wedding, nice airy room, spotlessly clean throughout, comfy beds, lovely breakfast and a secure car park at the back - you need to ring or go to reception for the carpark code. Would definitely stay again. Reasonable fee for early check in.

Second visit here and just as friendly and helpful. Room spotlessly clean. Amazing food!!

Friendly, helpful and informative staff. Central location. Parking, hmmnn, a bit tight. You're relying upon the good parking of others. Also, it's a centuries old coaching inn, with no air-con. Unfortunately our stay coincided with unseasonably high temperatures (32C+) and we were in a top floor room (no.13 !) A small fan was provided, but this had little effect against the oppresive heat.

Comfy bed and clean room with compimentary bath products Staff were really friendly A few steps to navigate to the room

Chambre propre et spacieuse, avec un balcon. Seul bémol : du bruit dans la rue une bonne partie de la nuit...

room nicely appointed and up to date classic modern in my view, bed comfy super clean lots of extras in the room beverages tissues hairdryer, iron, ironing board, etc. nicely priced bar and food with seating areas having plenty of room, no available parking which was disappointing; breakfast full of variety. staff very friendly and assistive.

The car park is tiny but very secure.

Parking was easy and secure. We had a large, very clean room. The amenities were brilliant. We had water, hot chocolate, tea and coffee in

Typical pub, have larger number of rooms (think 25), parking in parking garage it is very tight to get in (I drive Tesla X), managed to get in and out without damage, but getting in took me 5-10 minutes of steering Breakfast is typical full english made to order and a piece of fruit. A healthy option would have been nice

Staff were extremely helpful and friendly. The food was good. We parked in the Cattle Market in Frome which was reasonably close.

We arrived around 6pm and was told that the Car park was full (only 13 spaces) and we had to park in a public car park around the corner of the hotel which was free parking overnight until 9am. The bar and restaurant area was very pleasant and received a nice welcome from the bar staff, once we had our key (No6) we made our way to our room, this was a bit challenging as it meant walking up stairs as there was no lift being an old building, I sure we climbed around 40 steps going up/down and through the corridors to our room which as I have said before because we are both nearly 70 years of age. The room we quite large and at first glance looked ok but we soon notice that it needed a good like of paint, there was paint coming off the bathroom door and cracks in some of the walls, my wife tried to close the blinds but could not get them to work because of the amount of stairs we only went downstairs the once, The bed we found too hard and had little sleep. in the morning we went down stairs for breakfast and took our luggage with us as there was no way we could climb those stairs again, for breakfast we had a full English which was fine and again the staff were nice and helpful. to sum up the hotel is fine for a younger person of family but challenging for elderly people, please don't be put off by our comments as other people would find this hotel ok, this is just based on our experence.

Parking was a bit tricky to get in underneath to park n. but very secure. The hotel staff were amazing and nothing was too much trouble for then. Because of our age we found the stairs a big challenge so probably would not return

Great welcome as always. Thanks

Parking is secure, but a little tight to gain access if you have an extra large car, the building is lovely very oldy worldy feel, staff are lovely friendly & helpful, food, good choice & breakfast was lovely, only complaint it could have all been hotter. but would stay here again.

Great stay and parking an added bonus. Staff great

Great position in the town of Frome with all amenities. Room cleaned daily, what really makes this hotel is the staff, who are absolutely fantastic, professional, polite, and friendly, cannot fault the service they provide. Breakfast is excellent, best poached eggs I have ever had, I also had the lamb, which was excellent, and the haddock, service was quick and food was hot and delicious. The price of our double room was so reasonable, also has private underground parking. We highly recommend this hotel and will definitely be staying here again. Thank you

Really friendly, welcoming staff, amazing food and comfy room well presented. Certainly no worries about going back!!! Highly recommended

Great hotel. Lovely rooms with everything needed. Nice food in the restaurant and friendly staff throughout. Loved the parking option too. Would definitely stay again next month