very comfortable hotel with nice staff and services

Pleasant stay once again

Nice place, good location cloysecealm to the town centre

The room was small but spotlessly clean. Excellent breakfast and friendly, helpful staff. Definitely recommend this hotel

Always enjoy the breakfast. Mix of continental with off the menu, freshly cooked options. Service is always excellent.

Great hotel and amazing location. There is plenty of green space, with lovely areas to walk, relax and enjoy the surroundings. A very pleasant and peaceful place to stay.

Service excellent, breakfast filling. Rooms large with good amenities.

I stayed here for work and was very pleasantly surprised with how lovely it is. My room was very comfortable, I had a wonderful sleep and woke up feeling very refreshed. The food was good too, I had dinner and breakfast at the hotel and was very happy with both. The grounds are beautiful and the staff were very friendly and helpful. Highly recommend.

Very remote and a bar that reluctantly served me a drink at 9.30 and waited with the keys to close the bar.

I enjoyed my stay

Such a lovely setting and charming friendly staff but the hotel itself is in serious need of a refurb. The bed in our room was worn out with uncomfortable springs sticking through and a metal ridge all the way round. The pillows were rocks. The duvet was summer weight so it was cold(this is February). The shower room needs work with a falling off foot board to the shower and years of grime around the bottom. There were coffee stains on the walls and drawer fronts to the desk. The mai. Staircase carpet is threadbare in parts which is frankly dangerous. All in all disappointing.

Room was spotless but very small with no storage and no mirror above the dressing table for doing hair. Staff were all great

We stayed in a suite. The room decor was dated. Speakers were falling off the wall and dusty. Grout in bathroom tiles not clean. There was no couch in general seating area in room so could not sit next to or cuddle partner while watching television, only separate high back chairs. Although spacious the room decor felt dated with no warmth. The walls could do with decorating as marks on them. Room Key constantly got stuck in room door. The positives are the bed was comfortable and breakfast was tasty.

Nice room, comfy bed

Wonderful hotel and an amazing room. Will definitely return

Greeted well. Room clean with a coffee machine and nice shower gel. Very spacious. Its an old building so condition as expected. Check out simple too.

Friendly welcome at reception, easy parking. Room was clean and pleasant, although would have benefited from a shower screen. My accessibility request was also arranged.

Staff were really nice food was excellent

Lovely!

There was something in the walls whilst trying to sleep. Sounded like mice or rats scratching at the walls.